Been coming here for family practice and general medical exams. The team is super knowledgeable and quick, which I really appreciate. Customer service is solid overall. Honestly, they make you feel welcome. Definitely recommend them for anyone in Desert Hot Springs looking for a medical clinic.
Thanks for the kind words! Desert Hot Springs Health and Wellness Center is glad you had a great experience with our family practice services. We look forward to seeing you again in Desert Hot Springs.
Tried calling the DHS clinic to schedule a new patient dental exam and cleaning, but nobody answered the phone. Left a voicemail and never got a call back. Not sure what's going on, but I found another dentist in-network that actually picks up. Too bad, I was excited to give this place a try in my community.
We're sorry for the frustration, Ashley. At Desert Hot Springs Health and Wellness Center, we aim to provide low-cost care and great service. We'll work on improving our phone response. Please reach out to
[email protected] so we can help.
Grateful for spots like this who care for the health and well-being of the community. Good vibes.
Actually went to the boys n girls club Gym staff super nice..
So great with clients very great with children 😊 love their dentist office ❤️❤️❤️ clean and I enjoyed it
SUPER LOVE this place! We come here for dental and also use the gym and pool. Affordable prices—$50 a year for the gym is a steal! The dental staff treats you like family, and everything is clean and organized. The pool is amazing, I swim like a mermaid! Thank you for taking care of so many families in Desert Hot Springs.
Thank you! Desert Hot Springs Health and Wellness Center loves having you as part of our community. Whether for low-cost care or fitness, we're here for you in Desert Hot Springs. See you at the pool!
Didn't even make it to the clinic the guy I was on the phone with was super rude! Asked him a question and I got a long pause followed with, "I wasn't listening what was that?" I had asked him if they had psychological services and he said, "no this place is just for kids" like no it isn't and I know that!!
Raul was super helpful in finding my medical records when nobody else could. They said I didn't exist as a client. I called three different clinics and none could help. If you need help with medical records, ask for Raul—he knows what he's talking about. Great service at this medical clinic in Desert Hot Springs.
Thank you for recognizing Raul! Desert Hot Springs Health and Wellness Center is glad we could assist with your records. We're here for all your general medical needs in Desert Hot Springs.
Had a really positive experience here. I'm usually super anxious about dental stuff, but my visits were great. Got an extraction done smoothly without a panic attack. The staff made me feel comfortable and calm the whole time. Best dental experience ever! If you need pediatric care or general exams, this place in Desert Hot Springs is top.
So glad we could make your visit comfortable! Desert Hot Springs Health and Wellness Center is here for all your family practice needs in Desert Hot Springs. Thanks for trusting us!
I went to meet with Dr. Acha for the first and was very disappointed. He lacked empathy, care and emotional intelligence. If he does not want to treat patients with dignity he should change his profession.
Extremely satisfied with Dr. Peter Hara and the staff here. He's awesome and they're lucky to have him. Most dentists make it about money, but here they really care about the patient. I actually think I like going to the dentist now! Highly recommend this doctor for anyone needing family practice or preventive care in Desert Hot Springs.
We're thrilled you had such a great experience with Dr. Hara! At Desert Hot Springs Health and Wellness Center, we focus on patient care. Thanks for recommending us in Desert Hot Springs!
Dentist is at this facility as well as a gym for use by members / patients of Borrego Health.
Hello, James,
Thank you for your 5-star review!
We are delighted that you had a positive dental experience at our Desert Hot Springs Health and Wellness Center! Borrego Health is committed to providing high-quality medical care. Our goal is to have a positive influence on the health and lives of our patients. It is always rewarding to know that our efforts are appreciated.
Thank you for your feedback,
Borrego Health
Fraud written all over this place. Dr Singh is a crook. God forbid you miss place or lose a medication because they will force you to schedule an appointment, and funny how they only do month to month refills no exceptions. Requiring you to have an appointment for every refill, and making it impossible to have a pharmacy do an over ride refill. All their staff are clueless and useless. I could go on for hours with everything wrong with this facility. But I'll let the lawsuit I intend to file immediately and the local news investigate and tell the full story of this barbaric unprofessional facility.
Amazing place excellent customer service the girls in the clinic are a amazing and top notch customer service, thanks M & T 😊😊
The water they used on my teeth was SO COLD that my gum was throbbing and hurting so bad it felt like I had a tooth ache... When I told them how cold the water was and they said they couldn't control the water temp, ( so basically I had to just suffer).
Hello Desratlinda,
We regret that you had a less than positive experience at our clinic. We want to assure you that we take your concerns seriously. We at Borrego Health are committed to providing outstanding customer service but realize this can only be achieved through full participation of all employees. Our staff and providers are trained in, and expected to provide, excellent customer service. Your comments will help improve Borrego Health’s customer service training so that we can consistently reach our high standards.
Should you wish to submit a formal complaint please email
[email protected].
Thank you for your feedback,
Borrego Health
It is very clean,the dental team were nice and efficient.
Hello Elizabeth,
Thank you for your 5-star review!
We are delighted that you had a positive experience at our clinic! Borrego Health is committed to providing high-quality medical care. Our goal is to have a positive influence on the health and lives of our patients. It is always rewarding to know that our efforts are appreciated.
Thank you for your feedback,
Borrego Health
Borrego Dental at DHS Community Center gets 5 stars from me. I wish I could give a million. Dr. Lopez is the best dentist I've ever had. After spending over $9,000 since 2005 on dentists in Palm Springs and the Coachella Valley with lackluster results, I finally found someone who cares about me over the bottom line. His staff is polite and courteous. Best dental care in Desert Hot Springs!
Thank you, Chelsea! Desert Hot Springs Health and Wellness Center is delighted that Dr. Lopez provided such excellent care. We're committed to quality family practice and dental services in Desert Hot Springs.
Terrible, just terrible. Every three months I need my medical prescriptions renewed, and it takes 3 to 4 trips to get them correct. Not once has it been right on the first try. The staff is nice, but I dislike how things run. Getting a simple prescription should not be this difficult.
We apologize for the ongoing issues with your prescriptions, Ashley. At Desert Hot Springs Health and Wellness Center, we're committed to improving our chronic disease management processes. Please email
[email protected] so we can resolve this.
Thought this place was great until my daughter had her first cavity filled. We waited for the pain to go away, but then they scheduled her with a different dentist for another cavity. Now nobody will touch that tooth. They asked us to drive to Thermal or Coachella to see the same dentist who messed up. After 45 minutes on the phone, he squeezed us in, then canceled. That dentist won't be back for a month. God forbid you get an under qualified dentist.
We sincerely apologize for your experience, Jennifer. At Desert Hot Springs Health and Wellness Center, we take your concerns seriously and are working to improve our pediatric care coordination. Please email
[email protected] so we can address this further.
Stopped by the wellness center with some friends to check it out. They have an incredible deal—$50 a YEAR for the gym. One friend signed up on the spot. It's not huge but has enough for a decent workout. They also have classes and offer dental services, which I told my sister about since she doesn't have coverage. Great spot in Desert Hot Springs!
Thanks for stopping by! Desert Hot Springs Health and Wellness Center is proud to offer affordable gym memberships and low-cost dental care. Hope to see you and your sister soon in Desert Hot Springs!