Honestly, after moving from Washington, DC to the Roanoke area, I was worried about finding a good dentist. But Cave Spring Family Dental completely blew me away. Dr. Laing and the whole team were so compassionate and experienced during my recent visits. Their preventative care and dental exams were thorough yet gentle. After 40+ years of seeing dentists in big cities, I can honestly say this Roanoke practice outperforms them all. Couldn't be happier with the quality of service here in Virginia.
Thank you for sharing your experience with us at Cave Spring Family Dental in Roanoke, VA. We're so glad our preventative care and dental exams met your expectations. Looking forward to seeing you again soon!
They don’t answer the phone but will text you back after calling. It’s weird business etiquette.
Had a really frustrating experience here in Roanoke. My husband and I transferred our dental care to Dr. Laing's office in late 2024 and specifically requested our complete records and X-rays be sent from our former dentist. The office staff confirmed multiple times they had everything, but apparently there were issues. For a family dentistry practice, this kind of miscommunication with patient records just isn't acceptable in my book.
Dr. Laing here from Cave Spring Family Dental in Roanoke, VA. I'm truly sorry for the miscommunication regarding your dental records. We're reviewing our processes for handling transfers to ensure this doesn't happen again. Please contact our office directly so we can make this right.
My husband and I have been seeing Dr. Lubeck for years here in Roanoke, and we wouldn't go anywhere else. Both Dr. Lubeck and Dr. Laing are just fantastic. Their dental hygienists and office staff are great too - always friendly and professional. The office itself is super clean and in a convenient location in Virginia. For dental cleanings and family dentistry, this is definitely our go-to spot.
Mary, thanks for your kind words about our team at Cave Spring Family Dental in Roanoke. We're grateful for patients like you and your husband who trust us with your dental cleanings and family dentistry needs. Looking forward to your next visit!
Seriously, this place is the best hands down. When I moved here from Norfolk, I actually commuted back for years before finding Cave Spring Family Dental. This is my first time ever reviewing a business on Google, and I'm happy it's for this Roanoke office. Their cosmetic dentistry and patient education are top-notch. Five stars from me - would definitely recommend them to anyone in the Virginia area.
Thank you for choosing Cave Spring Family Dental in Roanoke, VA. We're honored to be your first Google review and glad our cosmetic dentistry and patient education have made such a positive impression. We look forward to continuing to serve you!
Have you ever scrolled through reviews trying to figure out what’s real or what’s fake? Well this one is 100% legitimate and true! By far the best practice I’ve ever visited. My emergency visits the last week have confirmed it. If you can book an appointment, this is the place to go! Great doctors and excellent knowledge.
My husband and I absolutely love Dr. Laing at Cave Spring Family Dental here in Roanoke. Everyone there is so knowledgeable and thorough. Dr. Laing does amazing restorative dentistry work - she actually fixed some poorly done work from another dentist beautifully. All the hygienists we've seen have been pleasant and gentle too. For anyone in Virginia looking for quality dental care, we'd recommend this practice without hesitation.
Thank you for your kind review of Cave Spring Family Dental in Roanoke, VA. We're so pleased you've had positive experiences with our restorative dentistry and team. We appreciate you recommending us to others in the community!
After moving to Roanoke from Los Angeles, I tried three different dentists before finding Cave Spring Family Dental. Finally found the best! Dr. Lubeck never pushes unnecessary procedures like some dentists do, and he's always caring and gentle. Hygienist Pam is a sweetie - gentle with cleanings and nice to talk to. For dental exams and cosmetic dentistry in Virginia, I highly recommend this practice. They're exactly what I was looking for here in Roanoke.
Thank you for choosing Cave Spring Family Dental in Roanoke, VA. We're glad you found us after your search and that you're happy with Dr. Lubeck's approach to dental exams and cosmetic dentistry. We appreciate your recommendation to others in our community!
We traveled 6 hours every few months for Dr. Lubeck to work with our son. We were told by our local dentists in VA Beach that we would have to put our son through expensive and risky general anesthesia to have his teeth worked on because of his severe phobia of dentists and horrible cavities. He had lost two teeth to decay already. We tried over 7 dentists. He had panic attacks, and once a mental breakdown in the dental chair and developed a severe facial tic that lasted over two years. My husband and I sat there with the medical permission forms looking at the possible side effects and complications, one of which was death, and we felt there must be a better way. Dr. Lubeck was that way. He was willing to meet with us outside the office to discuss our son's case. He met our son and spoke to him very lovingly. Then when we saw him in office, my son trusted him. Lubeck was so kind, so caring, and careful. He never pushed our son too far, and always showed him respect. It wasn't overnight, but Dr. Lubeck was patient and gradually gained our son's trust. He bore with our son through all the ups and downs. Now, three years later, my son says he wants to be a dentist like Dr. Lubeck when he grows up. His cavities are filled, his teeth are normal, and he no longer has panic attacks in the dental chair. His last cavity was filled with no tears, which was a miracle. Dr. Lubeck is a miracle worker.
Took my young child to Cave Spring Family Dental in Roanoke for his second dental appointment. The first visit was great - everyone was super nice. But this time, the dental hygienist was very impatient with my child and snapped at him a few times during his children's dentistry appointment. For only his second time ever at the dentist, I expected more patience. This place might work for adults, but we'll be finding somewhere else in Virginia for my kid's dental care from now on.
I'm truly sorry your child didn't have a positive experience with our children's dentistry in Roanoke, VA. At Cave Spring Family Dental, we want every child to feel good about their dental visits. I'd be happy to personally handle his check-ups going forward. Please contact our office so we can discuss how to make things right.
Hands down the best dental experience I've ever had. Dr. Laing and her staff are extremely friendly and foster a relaxed, no judgement environment. As someone who suffers from dental anxiety, it really speaks volumes that I'm looking forward to my next visit! I was referred to Cave Spring Family Dental by a close friend - and you better believe that I'll be referring others as well!
Been a patient of Dr. Lubeck's for several years now at Cave Spring Family Dental in Roanoke. After some bad dental experiences that left me with anxiety, Dr. Lubeck has always been super kind and mindful about keeping me comfortable and pain-free. Recently, he, his assistant Jessica, and the front office staff went above and beyond to help me quickly. Everyone here is friendly and professional. Their sleep dentistry approach really helps with my anxiety. Many thanks for always being so kind.
Thank you for trusting Cave Spring Family Dental in Roanoke, VA with your care. We're glad our sleep dentistry approach helps with your anxiety and that our team could provide the support you needed. We value having you as part of our dental family.
Initial visit with Dr Laing based on recommendations from two of my friends who are also clients. Paperwork process went smoothly. Front office staff very friendly and capable. Dental assistant did a fantastic job of taking x rays and prepping.
Following a thorough oral exam Dr Laing spent a great deal of time describing to me and educating me about my dental issues, treatment options and prognosis. If you have any anxiety about dental procedures, Dr Laing will address those concerns and set your mind at ease
Examination room has a large window view to outside with bird feeders and squirrels going about their business .. makes for a very relaxing distraction!
In summary, the most professional and friendly dental practice I have ever experienced
Tom G
Thank you so much for the kind review, Tom! It was a pleasure working with you 😊. ~Dr. Laing and Libby
I can whole heartedly recommend this practice to any one. Me and my whole family have been to this office for over 10 years and always found each and everyone very professional and courteous, they always went above and beyond the call of duty, especially Dr. Lubeck, who is one of the most caring doctors I have ever met. They are definitely a top notch practice for anyone who is looking for kind and competent doctors and caring staff.
I have had a long history of feeling fearful to go to the dentist. I no longer have that fear. Dr. Lubeck is amazing!! He is patient. He is kind. He is helpful. He answers every question that I have and never makes me feel like he is too busy. My daughter had 2 fillings recently. She left the office smiling and was completely unfazed! Dr. Lubeck talked her through step by step in terms that my 6 year old could understand. His entire focus was on her. He treats me the same way when I am in the chair—he is completely focused on my needs. I never leave his office feeling shaken up. Ever. He is gentle. I do not have continued pain after my visit. Absolutely. Hands down. Choose Dr. Lubeck to be your dentist!
Robyn, I am beyond grateful for your kind words and for your wonderful family coming to see us. I feel so lucky to be a dentist in this wonderful Roanoke area. Nothing brings me more professional satisfaction than knowing that our patients feel well cared for.
Was always super nervous about dentists until I found Cave Spring Family Dental in Roanoke. Dr. Roach completely changed that for me. My visit was pleasant from start to finish, and the staff made me feel valued as a person. Dr. Roach handled my emergency dental care painlessly and quickly - I started out tense but ended up relaxed in his chair. He's humble and kind. For anyone in Virginia needing dental care, you can't go wrong with this Roanoke office.
Dawn, thank you for sharing your experience with Cave Spring Family Dental in Roanoke, VA. We're so glad Dr. Roach could provide comfortable emergency dental care and help ease your nerves. We love helping wonderful patients like you!
Dr. Lubeck is amazing. He cares about you and makes sure that you are comfortable and that you understand what is happening inside your mouth. He loves music, any kind of music from bluegrass to any kind of rock. It is fun to talk with him while you are in the chair. Our family loves him and we would recommend him to anyone!
Thanks so much Steve. We are so happy the Ritter family found their way to Roanoke. If you ever have any suggestions for our practice we are all ears and anxious to find ways to do better.
Hands down the most incredible dentist in Roanoke, maybe even Virginia. My whole family sees Dr. Lubeck and we all feel the same way. If I could give more than five stars, I definitely would. The entire staff isn't just professional - they're personal too. The dental hygienists are the best in the business, and I think most of the staff has been there forever. That consistency and personal touch makes the whole dental experience at Cave Spring Family Dental something special.
Anthony, thank you for your wonderful review of Cave Spring Family Dental in Roanoke, VA. We're honored to care for your entire family and appreciate your loyalty. Patients like you make our work rewarding. See you at your next dental cleaning!
The staff are friendly and welcoming and great with kids. Dr. Lubeck is professional and helps you feel at ease, delightful and conversational. We have been with them for years now and are not going anywhere anytime soon!
Thank you so much Jake. We feel so blessed to have so many wonderful and kind patients just like you and your family. If there is ever anything we can do to make your visits with us even better, please let me know. I am always trying to think of how we can improve our service. We are only happy with our work if you are.
Dr. Lubeck and his staff are incredible. Not only do they ensure we are taken care of but they taught us how to best take care of our teeth to prevent future issues! I haven't been to a dental office like this before. Dr. Lubeck provides recommendations but does not force a decision to be made on the spot so you can weigh the options after being well-informed of the pro's and con's of each decision!
Thanks a ton for the kind review Robert. We love having you and your family as our friends and patients.
