CHCR Dental and Medical Specialty Center
CHCR Dental and Medical Specialty Center
Dental clinic

CHCR Dental and Medical Specialty Center

★★★☆☆ 3.2 (39 reviews)
439 Port Richmond Ave, Staten Island, NY 10302

About CHCR Dental and Medical Specialty Center

CHCR Dental and Medical Specialty Center is a leading dental and medical clinic in Staten Island, NY, providing comprehensive healthcare services for the community. It offers specialized care in primary care, women's health, dentistry, behavioral health, and nutrition with a focus on affordability and patient-centered support. Services include dental checkups, primary care physicals, women's health OB-GYN, diabetes management, and pediatric dentistry for families. Serving neighborhoods across Staten Island, this center is a trusted local resource for accessible healthcare in the New York metro area. Visit CHCR for expert medical and dental care that prioritizes your health and well-being in a welcoming environment.

What Customers Are Saying 20 reviews

SA
SAFWAN AZIZ Google
★★★★★
Sep 25, 2025
Honestly, if you're looking for dentistry in Staten Island, NY, you've gotta schedule with Dr. Paul Wertenteil at CHCR. This guy's amazing—you can tell he's super passionate about his work and genuinely cares. He never rushes through anything, and the results show he puts everything into it. Seriously, no disappointments here. Great work with my adult dentistry needs!
Owner Response
Thanks for the kind words about Dr. Wertenteil! We're glad you had a positive experience with our dentistry services at CHCR Dental and Medical Specialty Center in Staten Island, NY. Hope to see you again soon!
MI
Michelle Trucios Google
★★★★☆
Sep 25, 2025
Paul's absolutely the best when it comes to dentistry work here in Staten Island—super smart and talented, knows exactly what he's doing. But honestly, the front receptionists, Chyna and the Hispanic girl with glasses (think her name starts with M), have the worst attitude and customer service ever. So unprofessional, clearly lack experience. It's a shame because the dental care is great.
Owner Response
We appreciate your feedback on our dentistry services at CHCR in Staten Island, NY. Sorry to hear about the front desk experience—we'll look into this to improve. Thanks for letting us know.
LI
Lisa West Google
★★★★☆
Apr 23, 2025
Everything's broken into separate appointments at this Staten Island clinic: x-rays, cleaning, treatment. Quick rant—my cleaning got postponed due to high blood pressure, but they used a wrist monitor, then had me walk across to use an arm monitor in 5 minutes. Got home, tested with my arm monitor, and I was normal. No white coat syndrome here! But my questions about future treatment and dental habits were answered well. Plus, there's on-street parking without fees and the S44 bus nearby.
Owner Response
Thanks for sharing your experience with our dentistry services in Staten Island, NY. We're glad your questions were answered, and we'll review the blood pressure monitoring process. Appreciate you choosing CHCR!
MO
mohamed elsamak Google
★☆☆☆☆
Apr 23, 2024
This place is very bad. I lost my teeth at this place, in addition to the lack of respect for the workers. Damn this doctor and his team. I will sue you. Because of this nonsense It doesn't even deserve one star
RI
Richard Kochanski Google
★★★★★
Apr 23, 2024
The staff is great at this Staten Island medical clinic, and the podiatrist Dr. Wells is a total professional. Wholeheartedly recommend him for anything wrong with your feet—super knowledgeable and caring. Really impressed with the podiatry care here!
Owner Response
Thanks for recommending Dr. Wells and our podiatry services! We're glad you had a great experience at CHCR Dental and Medical Specialty Center in Staten Island, NY. Come back anytime for your foot care needs!
JO
jonathan gervasi Google
★☆☆☆☆
Apr 23, 2024
This place is so unprofessional been calling for days trying to get ahold of anybody and I'm stuck in the voicemail loop. Based on everybody else's reviews this place should be shut down highly unprofessional
MA
María Ferreyra Google
★☆☆☆☆
Apr 23, 2023
You wait almost a full year for an appointment at this Staten Island clinic, and when it's finally a few days away, they call to reschedule for another 3-4+ months because the dentist isn't in. If they're understaffed or whatever, might as well not accept new patients. This feels like negligence for primary care needs.
Owner Response
We apologize for the scheduling issues with our primary care services in Staten Island, NY. We're working to improve our appointment availability and communication. Thanks for your patience and feedback at CHCR.
YV
Yvonne Gonzalez Google
★☆☆☆☆
Apr 23, 2023
always have to wait 3 hours before seeing a dentist. very bad service
LE
Leah Truell Google
★☆☆☆☆
Apr 23, 2023
The receptionist are horrible. They lack professionalism and speak to patients condescendingly.
CA
Catherine P. Google
★☆☆☆☆
Apr 23, 2023
Please, please get rid of the whole front desk staff at this Staten Island medical clinic! They have horrible attitudes and constantly hang up on people—even shut the phone off. It's sad because people are in pain and they're ignored. Last time I was there (almost a year ago), I saw them ignoring the phone and speaking badly in Spanish about a dark-skinned woman. I'm calling and writing to headquarters. These women are nasty and need to go!
Owner Response
We take this feedback seriously at CHCR Dental and Medical Specialty Center in Staten Island, NY. We apologize for the poor experience and will investigate the front desk issues immediately. Thanks for bringing it to our attention.
DI
Diana Galan Google
★☆☆☆☆
Apr 23, 2023
Had a good experience with the dentist and assistant at this Staten Island dental clinic, but there's a light-skinned woman at the front desk who's horrible. Shocked by her mean and rude demeanor with patients—comes out of nowhere. She shouldn't be handling people at a doctor's office front desk. It really ruins the otherwise decent care.
Owner Response
Thanks for your feedback on our dentistry services at CHCR in Staten Island, NY. We apologize for the front desk behavior and will address this to ensure better service. Appreciate you sharing.
DE
dek A Google
★☆☆☆☆
Apr 23, 2022
The staff like doctors and hygienists were good at this Staten Island clinic, but the people at the counter aren't nice—bad attitudes. That's why I left, even though it's only a few steps from my house. Moved to Canal Street instead. Shame because the dental care itself was decent.
Owner Response
We appreciate your feedback on our dentistry services in Staten Island, NY. Sorry about the front desk experience—we'll work on improving this. Thanks for choosing CHCR, and we hope to serve you better in the future.
TE
terry kahn Google
★☆☆☆☆
Apr 23, 2021
Every time I go there these girls at the counter have a really bad attitude. I noticed one more thing that if you’re hispanic you’ll be treated differently. Very sad to see that in NY ☹️
NI
niece rattler Google
★☆☆☆☆
Apr 23, 2020
Called on 1/27/20 to make an appointment for me and my daughter at this Staten Island clinic, was told to go to the one on Bay Street for 1/28/20 at 9:15. Got there today at 9:02 with my daughter, and they were closed—stood outside in 37-degree weather with my asthmatic child. Called multiple times, no answer. Went to the other side of the healthcare center, and they said they'd reschedule and call back. No one's called back or answered phones since. Horrible for pediatric dentistry needs.
Owner Response
We're sorry to hear about this frustrating experience with our pediatric dentistry services in Staten Island, NY. We'll review our scheduling and communication processes to prevent this. Thanks for letting CHCR know.
YN
YNB p Google
★☆☆☆☆
Apr 23, 2019
Its a clean place BUT the worst thing is that to get an appointment you would have to wait 3-4 months and then they call to re schedule so im never coming here again !!! Don’t waist your time!!!!
SI
Sissy Villamar Google
★★★★★
Apr 23, 2018
This place in Staten Island has excellent doctors and great, friendly staff. Love that everyone's bilingual—makes it so much easier. They're really good at respecting your appointment and time, which is awesome for medical clinic visits. Thank you all and keep up the good work!
Owner Response
Thanks for the positive review! We're happy to hear you enjoyed our bilingual staff and timely service at CHCR Dental and Medical Specialty Center in Staten Island, NY. Hope to see you again for your medical needs!
ST
Steve Pisapia Google
★★★★★
Apr 23, 2018
This place is great, nice staff, and a dentist who is fabulous
DE
Derrick Altreche Google
★★★★★
Apr 23, 2018
By far the cleanest dentist i've visited in a while. the staff is very courteous and professional. so i waited a little while extra but knowing the place is sterile makes up for it.
CH
Christina Martinez Google
★★★★★
Apr 23, 2018
Great Staff, Quick care, I definitely recommend this office!
JA
Janet Rosa Google
★☆☆☆☆
Apr 23, 2017
The worst place ever I wish it wasn't a weekend because I'll change my doctors asap. I called because I had appointment today but I was in so much pain I was trying to schedule for something much later cause I needed assistance to get to the Dr and not one person answered the phone its 12am I'm in so much pain and I called 10 times and literally waited for 5 mins no recorder to leave a message or nothing the worst of the worst in medical centers

Offerings

Accepts New Patients Adult Dentistry Appointment Required Behavioral Health Dentistry Diabetes Management Maternal and Infant Health Nutrition Pediatric Dentistry Podiatry Primary Care Root Canals Weight Management Wheelchair Accessible Women's Health

Service Options

Accepts new patients Appointment required Appointments recommended Credit cards Debit cards Onsite services Restroom Wheelchair accessible entrance Wheelchair accessible restroom

Business Hours

Monday 8:00 AM to 5:00 PM
Tuesday 8:00 AM to 5:00 PM
Wednesday 8:00 AM to 5:00 PM
Thursday 8:00 AM to 5:00 PM
Friday 8:00 AM to 5:00 PM
Saturday 8:00 AM to 5:00 PM
Sunday Closed

Location

439 Port Richmond Ave
Staten Island, NY 10302

Service Areas

Staten Island, NY

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