Just started my orthodontic treatment here in Chicago, and honestly, I was pretty nervous about it. But Dr. Dale and Becky were incredible—they made me feel so comfortable from the get-go. Dr. Dale explained everything about my orthodontic braces without making it complicated, which really helped ease my fears. You can tell he genuinely cares about each patient. Overall, a fantastic experience at this Chicago pediatric dentistry office, and I'd definitely recommend them to anyone looking for professional orthodontic care.
Kat, thanks for the kind words! We're glad Dr. Dale and Becky made your orthodontic treatment in Chicago comfortable and clear. It means a lot that you trust our team at Chicago Pediatric Dentistry & Orthodontics with your care. Looking forward to seeing you at your next appointment!
Honestly, I'm always blown away after each visit to this Chicago office. We have such positive experiences every time—the place is clean, and everyone from the staff to the dentists is super nice and professional. My kids actually look forward to their dentist appointments, which says a lot about this pediatric dental clinic in Chicago.
Jasmine, thanks for the kind words! It's great to hear your kids look forward to their visits in Chicago. Our team at Chicago Pediatric Dentistry & Orthodontics strives to make every pediatric dental checkup positive. Appreciate your support!
Dr. Matt and his team have taken great care of both my daughters here in Chicago. Their professionalism mixed with a warm vibe really stands out. If you're looking for reliable orthodontic treatment in Chicago, these folks are top-notch. Couldn't be happier with how they handle orthodontic braces and everything else.
Diana, thanks for trusting Dr. Matt and our team with your daughters' orthodontic treatment in Chicago. We're happy to provide care at Chicago Pediatric Dentistry & Orthodontics and appreciate your recommendation. Hope to see you all again!
Dr. Bindi and Jane were so patient and kind with our 22-month-old during her first visit in Chicago! They walked us through everything step-by-step and even gave her a little prize at the end. It made her first dental checkup a breeze. Definitely recommend this practice for dentistry for toddlers in Chicago.
Stephanie, thanks for bringing your daughter to us in Chicago! We're glad Dr. Bindi and Jane made her first dentistry for toddlers visit comfortable at Chicago Pediatric Dentistry & Orthodontics. Looking forward to her next checkup!
Dr. Bindi and the staff are just amazing here in Chicago! My boys actually love going to the dentist because of how gentle and caring everyone is. They even handle loose teeth pulls without any fuss, which makes this parent super happy. It's rare to find a pediatric dental clinic that kids enjoy, but this place nails it.
Brittny, glad to hear your boys enjoy their visits in Chicago! Dr. Bindi and our team at Chicago Pediatric Dentistry & Orthodontics work hard to make pediatric dental checkups fun and gentle. Thanks for the support—see you next time!
This Chicago office is the real deal! Took my 15-month-old daughter for a lip tie procedure with Dr. Justin, and he and his specialists (Carol and Gerardo) were amazing with her, even when she got fussy. We had the procedure done on 12/17/25 and followed the post-care instructions. It's been a month now, and the transformation is incredible—she sleeps through the night for the first time and is talking more. Couldn't be happier with the laser frenectomy care here in Chicago.
Kayla, thanks for sharing your daughter's experience with Dr. Justin and our team in Chicago. We're thrilled her laser frenectomy has led to such positive changes at Chicago Pediatric Dentistry & Orthodontics. Appreciate your trust and hope she continues to do well!
Dr. Muna is beyond amazing, kind, and patient. Just a level of excellency not every person has reached in themselves and their craft. I walked in thinking I would be walking out soon after with another failed attempt at treating my daughter who has been traumatized by covid and swab testing and is terrified of all things medical. Dr. Muna and her nurse were both so kind and patient with Farah and her many emotional needs and reassurances. I'm blown away and so glad a Dentistry like this exists. People are not just treated like patients here, they're treated like humans with needs and fears that matter. Thank you Dr. Muna! The relief of having Farah taken care of is amazing.
Look no further run here! Its the absolute best dentistry. State of the art everything and amazing kind folks behind those masks.
Hira, thank you so much for sharing this heartfelt review. We’re truly grateful for your trust and the opportunity to care for your daughter. Dr. Muna and our entire team at Chicago Pediatric Dentistry and Orthodontics understand how overwhelming medical and dental experiences can be for children, and we’re committed to providing gentle and compassionate care every step of the way. Knowing that you and your daughter felt so supported truly means so much to Dr. Muna and our entire team.
We're so happy we found this office in Chicago! My 6-year-old son has dental anxiety, and other places wanted to put him under general anesthesia for a cavity. But Dr. Bindi and her hygienist here fixed it with just gas and lidocaine—they totally exceeded our expectations. All the staff were friendly and knowledgeable, making it a smooth experience for kids' dentistry. Thrilled to have a reliable pediatric dentist in Chicago for my son.
Jennifer, thanks for trusting Dr. Bindi and our team with your son's cavity treatment in Chicago. We're happy we could provide a positive experience for his kids' dentistry needs at Chicago Pediatric Dentistry & Orthodontics. Hope to see you both again soon!
Sometimes it feels rare to have such a seamless, smooth experience in healthcare, but this practice really is that way. They’re caring and clear and give you what you need with efficiency in a relaxing, comfortable environment. Couldn’t recommend them more.
Hannah, thank you so much for your thoughtful and kind review! We truly appreciate you taking the time to share your experience. Creating a smooth, efficient, and comfortable environment while providing clear and compassionate care is very important to our team and knowing that you experienced that during your visit makes us so happy! Our team at Chicago Pediatric Dentistry and Orthodontics appreciates your support!
It’s always a pleasure to visit. The kids love the office. The staff is always super friendly and helpful. Drs and assistants are always on time. I highly recommend Chicago Pediatric and Orthodontics to anyone who is looking for their children’s dentistry needs.
Anthony, thank you for the wonderful review! We are thrilled to hear that your children love coming to see us! Our team at Chicago Pediatric Dentistry & Orthodontics strives to make every appointment a positive and enjoyable one and we are truly grateful for your support!
This visit with today’s doctor felt quite condescending compared to our previous experiences. The hygienist was a bit too rough. After 7 years of my daughter receiving dental care this was the first time that she felt uncomfortable. I will be going back, it’s a wonderful space, however, I would prefer not to have the practitioner and hygienist that we had today.
Thank you for sharing your feedback. We are sorry to hear that your daughter's experience did not reflect the standard of care we strive to provide. We value your input and appreciate the opportunity to improve. Our team has reached out, and we look forward to speaking with you soon. Thank you for your continued trust and support!
Wonderful atmosphere with a friendly and professional group of people. I was very impressed with Dr. Benjamin, who gave me a very generous amount of time to consult with me on my upcoming orthodontics work. He is very easy to talk to and I look forward to the finish line.
Julie, thank you for the wonderful review and for placing your trust in Dr. Benjamin and our team at Chicago Pediatric Dentistry & Orthodontics. We truly appreciate your support and look forward to seeing you again at your next appointment!
Do not go here.
I had braces done here from early 2021 until spring of 2022 because I had some issues with my bite. At the time I had my braces removed my bite was still uncomfortable but I was getting frustrated feeling like the doctor was not really taking my concerns seriously, so I elected to have the braces removed and continue making small tweaks afterwards with aligners. The aligners were not prepared as discussed and it took me multiple calls to the office and texts directly to Dr. Benjamin to finally get them - I didn’t receive them until the end of May… my braces were removed April 8th, so roughly 7 weeks.
Each appointment felt rushed, doctors seemed severely overbooked with tons of patients crammed in right next to eachother in the office, and I typically waited a long time to be seen by the doctor, just making small talk with the assistant.
**But the worst part was the actual braces removal. Like previous appointments, this appointment was double-booked and felt rushed. After having the braces debonded, my teeth didn’t have the smooth feeling I was so excited to feel when I got my braces removed in high school - they felt like sand paper. I also had two thin cracks (“craze lines”) going up each of my front teeth that were not there before. My teeth were/are no longer shiny, but dull just like when you use a coarse grit sandpaper to rough up varnish.
I texted Dr. Benjamin the day after the appointment telling him I could see and feel scratches and actual buff marks on my teeth and his response was: “You are the first patient to ever notice! I can polish them a little more next time if it’s there next time.” So essentially it’s okay to not polish patients’ teeth properly as long as they don’t notice?
I had already lost trust in this office so I elected not to go back. I went to a dentist who refused to polish my teeth any further because of the severe sensitivity I was having on my teeth. He said he believed my enamel was damaged. The sensitivity persisted for 2 years - I was only able to drink plain, room temperature water - until I finally found a dentist who painted a professional anti-sensitivity product on them, a process that needs to be regularly repeated.
I also have a grey spot in the middle of my 2 front teeth that’s been there since my braces were removed - I was surprised by this because I was extremely diligent about my hygiene while I had the braces on. I’ve had regular cleanings and tried a few gentle whitening products but nothing has made a difference. Finally, the 4th dentist pointed out that this grey spot wasn’t a stain, but transparency. She put her finger behind my tooth and as expected, the grey spot went away. My enamel was worn so thin when the brackets were being removed, it became transparent and the grey is the dark shadow of the inside of my mouth showing through.
I’ve now been to 4 dentists for these issues and each one has commented how I still have cement on my teeth from my braces, how my teeth are visibly scratched from a burr that was too coarse, but most have recommended that polishing further is unwise because they don’t want to cause further damage, pain, and transparency.
At this point I’m considering veneers. I also am starting aligners with a specialized local orthodontist to actually correct my bite.
Of course, I signed paperwork to let the office off the hook for any issues, but I didn’t think that meant they would just disregard the health and appearance of my teeth. Everyone I interacted with was kind and lighthearted and the office has a modern and cool vibe - but none of that matters if the work is not being done well.
My experience at this office was complete waste of time and money, and has permanently damaged my teeth, both functionally and aesthetically. I believe that there are unethical practices going on in this office and I strongly advise prospective patients look elsewhere.
Christine, thank you so much for allowing us to talk with you and present some solutions. We understand due to proximity you are receiving care elsewhere but we are here in the event anything changes for you. Rest assured, we have worked hard on our systems over the last few years to ensure top notch patient care and customer service.
Warmly,
The team at CPDO
We had a great experience with Dr. Bindi! I 100% recommend. After being uneasy about my 2-year-old being put under general anesthesia at our initial dental office, I came here for a 2nd opinion, and they offered a different option. My mind was at ease once I spoke to them. My son loves coming here.
Alma, thank you for the wonderful review and for placing your trust in Dr. Bindi and our team here at Chicago Pediatric Dentistry & Orthodontics. It makes us so happy that your son loves coming here and we are grateful for your support.
Navigating pediatric orthodontics in Chicago can be tricky, but this place makes it easy. My first call with Natalia at the front desk was great—she explained their no-pressure orthodontic consultation and found a time that worked for us. Natalia and Melissa in the front office have always been so kind. Our consult with Dr. Dale was thorough and warm, something we hadn't experienced before. Grateful to have found such a supportive orthodontist in Chicago for our daughter.
Stephanie, thanks for the review! We're happy Natalia and Dr. Dale made your orthodontic consultation in Chicago smooth and welcoming at Chicago Pediatric Dentistry & Orthodontics. Appreciate your trust and look forward to helping your family.
Brought my one-year-old for her first visit in Chicago, expecting tears, but everyone made her so comfortable—not a single cry! The waiting room had great books, they gave her a toy to play with and take home, and the dentist used blown-up gloves to keep her entertained. Never thought I'd say my baby had fun at the dentist, but she really did! Coming back to add that her 2-year-old visit was just as good. Such an easy experience for dentistry for infants in Chicago.
Thanks for sharing your daughter's experience in Chicago! Our team loves making dentistry for infants fun and welcoming at Chicago Pediatric Dentistry & Orthodontics. Glad she enjoyed her visits—see you at the next checkup!
Dr. Dale Benjamin misled me at the consultation by promising treatment that left me with a huge overbite (bigger on the upper left than on the right side), teeth were not fully aligned, a piece of a tooth broke during the treatment, he shortened my upper left tooth in trying to create impression of delivering quick results and most importantly left me with misaligned bite where my upper and lower teeth no longer match. As a result I can’t close my mouth properly and I am in constant discomfort that led to jaw pain, headaches, tension in my tongue, face and neck muscles, and a lot of anxiety. My face changed significantly as a result of the treatment. Dale Benjamin refused to give me a refund unless I sign a release form that I am taking the refund as a settlement and I release him from any liability that may arise from his treatment. When I reached out to him regarding the jaw pain he referred me to a general dentist for a toothache. In my opinion Dr. Dale doesn’t have any integrity and he is not trustworthy. I still haven’t begun a treatment somewhere else because I paid $4,520 to Dale Benjamin and now I have to pay $7,500 to another orthodontist to fix what Dr. Benjamin messed up. Therefore I have been wearing unattended braces since April 2024, the colored O rings started falling out and I accidentally swallowed three of them. With that said, you should think 100 times before you hire a board certified orthodontist with university degree who will trick you into a treatment that caused more damage than good and who wants to be released from any liability that might arise from the treatment he provided you with.
I don’t know how I fell for the promises of Dr. Benjamin. Had I known that that after one year I will have the overbite of a horse and I will not be able to close my mouth properly I would've ran away from his clinic.
At the consultation I chose metal braces. I am 41 years old and Dr. Benjamin asked me how I am going to date with metal braces. Well, I see no issue but anyway my dating life is not Dr. Benjamin's business. I began the treatment and when I went for my first check up he referred to me as “you were the one with the metal braces” and he rushed to clarify that I am the first adult patient he has ever had to choose metal braces over ceramic. At this point I don’t know what made the doctor feel so comfortable talking to me like this. Was the big issue because of a $600 difference in the price or the doctor is normally a bully who likes degrading his patients. The only reason I agreed to this treatment is because he assured me that there will be no tooth extraction and now he was recommending extraction. Dale Benjamin apologized that he misspoke at the consultation by saying there will be no extraction. I consulted with four other orthodontists and they all did not recommend extraction of premolars as suitable for me. I also want to mention the office manager Shelly Martinez. When I spoke over the phone with her to share my complaints and dissatisfaction with Dr. Benjamin’s work she called that a slander accusing me of lying and slandering Dr. Benjamin because I quote: “She doesn’t know him in this light”. No worries, I will upload photos of what they call a “slander”.
That was a very disappointing experience. I come from Europe where doctors with university degrees don’t sit like a salesman telling you anything you want to hear in order to sell you their services. I regret the day I went in for a consultation and I fell for the promises of Dale Benjamin. I regret the day I hired Dale Benjamin. His treatment caused more damage than good. Now instead of taking the braces off and moving on with my life now I have to begin a new treatment, spend thousands more, undergo a painful surgery to remove impacted wisdom tooth and then spend another year or more wearing braces but that doesn't guarantee that for the $7,500 I will spend the overbite of a horse will be reduced as it may end up permanent. Hiring Dale Benjamin as my orthodontist was the biggest waste of time and money in my life!
We are truly sorry that after all of our efforts to resolve this issue you still feel this level of dissatisfaction. We will continue to work through proper channels to come to a resolution.
Our 2.5-year-old daughter had a blast with Dr. Justin and Caryl today in Chicago! I was worried she wouldn't let them check her teeth, but Caryl put her at ease right away—asking questions, showing stickers, and playing Frozen during the cleaning. Dr. Justin was patient too, giving breaks when she got upset and showing her the tools first. Plus, she loved the interactive game in the waiting room. Such a fun experience for pediatric dental checkups in Chicago!
Melissa, so glad your little one enjoyed her appointment in Chicago! Our team loves making pediatric dental checkups fun at Chicago Pediatric Dentistry & Orthodontics. Thanks for choosing us and being part of our family—see you soon!
Went in for an 'emergency' as the molar band of my braces was loosening and my regular dentist wasn't available. Both Dr Dale and Justino were very kind and friendly. The office was very inviting and everyone was pleasant. It was my birthday so I was given a little birthday bag with a toothbrush and a nice handwritten card. The whole experience was great given the problem with my braces.
Mary, we greatly appreciate you taking the time to share your experience in our office with Dr. Dale and our orthodontic staff!! Our team is very passionate about dentistry, and we love working with our patients to get the results that they want with their smiles!! Happy birthday, and thank you for supporting Chicago Pediatric Dentistry and Orthodontics!!
Truly lifesaving, the staff is amazing! I needed and emergency appointment for orthodontics, the scheduling was fast and the service was very professional. Got my new retainer same day of the appointment. They offer a lot of services for kids and the location is great!
Thanks, Jessie. We are so happy we could help you with your orthodontic needs in such a timely manner.