Honestly, Children's Dental FunZone really goes above and beyond for their patients. The staff here is amazing with babies and toddlers—they're so gentle and caring. Dr. Lisa, Evelyn, and Vanessa were super kind and took the time to explain everything about my child's dental needs. We've been dealing with some issues, and they've helped us solve so many problems. If you're looking for pediatric dentistry in Santa Ana, this is the place.
Thanks for the kind words! At Children's Dental FunZone in Santa Ana, we're proud to offer gentle pediatric dentistry. Dr. Lisa, Evelyn, and Vanessa will be thrilled to hear your feedback. We look forward to seeing you again!
Great team! First, let me say Dr. Omid was the best with my daughter—she was scared but he knew how to make her feel safe. She was happy to start her braces treatment and left saying 'This is the best decision mommy took!' The rest of the team had lots of patience with her too. Great job on braces and aligners in Santa Ana!
Thank you! Dr. Omid and our team are thrilled your daughter is happy with her braces at Children's Dental FunZone in Santa Ana. We love making orthodontic care a positive experience. See you at her next visit!
We usually have no problems, but yesterday was rough. We waited almost two hours past our 2:30 appointment. When they finally called us, they took a long time to start, and the doctor examined my daughter in like 3 minutes—said no cavities but didn't do any cleaning. The receptionist then said cleaning was still scheduled, so we'd have to wait more. We left at 5pm. That's way too long for a pediatric dentistry visit in Santa Ana.
We're sorry about the long wait and confusion during your visit to Children's Dental FunZone in Santa Ana. That's not the experience we want for our families. We're reviewing our scheduling to improve. Please reach out to our office manager, Andrea, at 714-xxx-xxxx so we can make it right.
All the staff was great from reception lady to acutal dentist very professional in and out . My son love going there
We're happy to hear that your son loves visiting and that our staff provided a professional experience! Thank you for sharing your positive experience.
My son has severe autism, and I was nervous about taking him to the dentist. But Jullia, the assistant, was so humane and caring—she really put us at ease. The whole environment felt comfortable and supportive. I'm so grateful for the pediatric dentistry care we received here in Santa Ana. Highly recommend this office for special needs kids.
We're touched by your review. At Children's Dental FunZone in Santa Ana, we strive to provide compassionate pediatric dentistry for all children, including those with special needs. Jullia will be so happy to hear this. Thank you for trusting us!
We had a great experience today for my sons 6 month check up and the dentist that assisted us was very nice and professional and courteous!
We're happy to hear that your son's 6-month check-up was a great experience and that the dentist was nice and professional! Thank you for sharing your positive experience.
I'm extremely disappointed with the service I've received from [Office Name]. As a loyal customer, I've referred several new patients, including two cash-paying clients, and have always spoken highly of the practice. However, when I fell behind on payments due to unforeseen circumstances, including the loss of my father and other family issues, I was working with the dentist to complete treatment.
Despite our agreement, the office suddenly demanded payment of over $700 for my children to continue their braces treatment or have their braces removed. This has caused significant stress and inconvenience for my family. I'm still trying to navigate this situation and hope they will reconsider. Unfortunately, I would caution others to carefully review their payment terms and understand the office's policies before committing to treatment."
We apologize for any negative experiences that have been had with our company. We are deeply sorry and want to make things right. We value all feedback and use it to make our office better. We encourage individuals who would like to discuss any issues they've had with our services in more detail to please reach out to us so that they may be resolved. Our office manager, Nick, can be reached at 714-760-4831 by voice or text or at
[email protected] by email. Thank you.
Update: My son got his dental work done here by a male dentist (forgot his name) and they used Elite Sedation from Laguna—it went perfectly smooth! He was crying and screaming when we walked in because he hates the dentist. But the staff was so caring and didn't judge at all. They gave him small toys to calm him down, and he willingly went to the room. The dentist was very communicative about the process. Really appreciate this office for emergency dental services in Santa Ana.
Thanks for sharing this update! We're glad the sedation made the experience smooth for your son at Children's Dental FunZone in Santa Ana. Our team is dedicated to providing compassionate emergency dental services. See you next time!
It's really hard to give this rating, but after my last visit I have to switch. My oldest is 7 and we've had good experiences before, but Ms. Lisa Nguyen seems to have issues with certain patients. She rushed and pushed my child without warning, and if he hesitated, her comments were inappropriate. Not the kind of pediatric dentistry I expect in Santa Ana.
We're sorry to hear about your experience. At Children's Dental FunZone in Santa Ana, we take all feedback seriously and are addressing this with our team. Please contact our office manager, Nick, at 714-xxx-xxxx so we can discuss this further and improve.
If it's your kid's first time at the dentist, go elsewhere. It was super hectic—one big room, everyone talking, tools loud. My toddler kept covering her ears and wanted to leave. I got a second opinion at another place, and my toddler loves it there. They explained everything and didn't rush. The dental work suggested at Dental FunZone wasn't all necessary. Get a second opinion for pediatric dentistry in Santa Ana.
We're sorry your visit was overwhelming. At Children's Dental FunZone in Santa Ana, we aim for a calm environment for pediatric dentistry. We appreciate your feedback and are working on reducing noise and improving the experience. Please reach out to our office manager, Nick, at 714-xxx-xxxx if you'd like to discuss further.
The care my child received was beyond words. Dr. Abraham and Juliane had so much compassion and patience, making sure my child was comfortable before starting. They handled a tooth extraction flawlessly—calm and exceptional quality. Dr. Abraham explained everything to both of us, turning a daunting moment into something smooth and educational. So grateful for restorative treatments in Santa Ana.
We're honored by your review. Dr. Abraham and Juliane are dedicated to providing gentle restorative treatments at Children's Dental FunZone in Santa Ana. Thank you for trusting us with your child's care!
Evelyn D.A was amazing. Our son is autistic and has needs to move slow with transitions, new people and procedures. Evelyn was patient, kind and communicative. We felt we could move at his speed without pressure and trauma. We appreciate the kind staff and knowledgable doctors.
We're happy to hear that Evelyn and our team provided a patient and supportive experience for your son! Thank you for appreciating our staff and sharing your positive experience.
Absolutely loved this place for my two toddlers! The staff was amazing handling both of them even while they were crying and screaming. They gave them the time they needed, and we got cleanings and x-rays done all in one visit. Super friendly and they work with you financially too. Would 100% recommend for little ones, especially if they don't like doctors or dentists. Great pediatric dentistry in Santa Ana!
Thank you! We're so glad your toddlers had a positive experience at Children's Dental FunZone in Santa Ana. Our team loves making dental cleanings and exams stress-free. We appreciate your recommendation!
Evelyn was so nice and informative when we got here. She told what was gonna happen gave my son stickers and a toy. My son felt safe with her there and so did I. Your rock girly!!! My son smiled the whole time! Ppl like you make the destiny a great place for kids
Staff is very friendly and good with customer service. Unfortunately, had a terrible experience with dentist Lisa. She was very rushed to do her job and harsh with my son. Also, refused to retake X-rays; she stated she wasn’t able to see them clear. Definitely seeking another kid-friendly dentist.
We apologize for any negative experiences that have been had with our company. We are deeply sorry and want to make things right. We value all feedback and use it to make our office better. We encourage individuals who would like to discuss any issues they've had with our services in more detail to please reach out to us so that they may be resolved. Our office manager, Nick, can be reached at 714-760-4831 by voice or text or at
[email protected] by email. Thank you.
This place is amazing. They are very good with explaining what’s going on and the tools being used. They also helped my autistic daughter relax and get through her visit in a calm matter.
We're happy to hear that our team helped your daughter feel relaxed and explained everything clearly during her visit! Thank you for sharing your positive experience.
We had a wonderful experience with Dr. Dowlaty and the dental assistants, Vanessa and Marlyn. They treated Byron with so much care—he was very nervous, but they did an amazing job calming him down and making him feel comfortable. We highly recommend Dr. Dowlaty and the dental assistants for anyone looking for gentle and professional dental care!
We're happy to hear that Dr. Dowlaty, Vanessa, and Marlyn made Byron feel comfortable during his visit! Thank you for recommending our team for gentle and professional dental care.
Had such a great experience at Dental FunZone! My son usually gets nervous about dentist visits, but the staff here made him feel totally comfortable from the moment we walked in. The waiting area is fun and kid-friendly, and during his cleaning, the team was patient and gentle. They explained everything clearly and kept him smiling the whole time. So glad we found a place in Santa Ana that makes dental cleanings and exams a positive experience for kids.
So happy your son felt comfortable during his cleaning at Children's Dental FunZone in Santa Ana! We love making dental visits fun for kids. Hope to see you both again soon!
Honestly I’ve been to children dental places where it literally felt like I was at Disneyland, not for anything materialistic but the way everyone in the staff were just super nice from the second we would walk in all the way until we were leaving and scheduling our next appointment. This place isn’t that. I’ve brought my child here 3 times already but it’s not how I expected it to go and it just doesn’t feel very welcoming. I might look for a new dental place soon. Aside from that the cleanliness is good.
We apologize for any negative experiences that have been had with our company. We are deeply sorry and want to make things right. We value all feedback and use it to make our office better. We encourage individuals who would like to discuss any issues they've had with our services in more detail to please reach out to us so that they may be resolved. Our office manager, Raissa, can be reached at 714-760-4831 by voice or text or at
[email protected] by email. Thank you.
This place is not kid friendly, their equipments, tools and chairs are made for adults. My kid gag and choke and they keep yelling at her to stay still and pulled her head back and forth. Dr Lisa Nguyen seemed very frustrated and annoyed. I don't think she likes her job. They don't explain what they are doing to prepare the child and keeps pushing and pulling the child. I will not come back here. Gonna look for a new dentist.
We apologize for any negative experiences that have been had with our company. We are deeply sorry and want to make things right. We value all feedback and use it to make our office better. We encourage individuals who would like to discuss any issues they've had with our services in more detail to please reach out to us so that they may be resolved. Our office manager, Monica, can be reached at (714) 760-4831 by voice or text or at
[email protected] by email. Thank you.
