Nothing negative to say about Comfort Dental in Atlanta. The whole staff is overly kind. Just wanted to give kudos for their friendliness.
HAB, your kind words mean a lot to us at Comfort Dental Atlanta! We're glad our team made you feel welcome. Hope to see you again soon for your next visit.
I never leave reviews, especially negative ones, but I have to warn others about Comfort Dental Atlanta. I got a crown done that was poorly made and overpriced. They promised a refund once insurance processed, but kept giving excuses for months. When I called my insurer, they said the claim was never properly submitted with pre-op x-rays. Took two visits and 9 months to get a partial refund. Now it's been 13 months and they're still texting me. Avoid the hassle if you can.
Rebecca, we're sorry for the frustration with your crown and billing experience at Comfort Dental Atlanta. We take your feedback seriously and are reviewing our claims process to prevent this. Please contact us at (404) 389-0700 so we can make this right.
Warning to anyone with insurance: don't pay anything upfront. My insurance said I shouldn't have paid anything. I filed complaints and even Medicare fraud reports, but Comfort Dental in Atlanta refuses to refund hundreds. Wait until insurance tells you what you owe.
We're sorry to hear about your experience and take billing concerns seriously at Comfort Dental Atlanta. We'd like to review your case personally. Please call us at (404) 389-0700 so we can address your refund issue.
Horrible experience. They were always late for appointments. The crown I got was a disaster—painful and poorly done. Staff rotated constantly, never saw the same hygienist twice. Would not recommend for restorative care in Atlanta.
Toya, we're sorry for the poor experience with your crown and scheduling at Comfort Dental Atlanta. We're addressing these issues to improve. Please reach out to us at (404) 389-0700 so we can discuss your concerns.
Staff is polite, but my overall experience was terrible. I came for a dental implant and they referred me out. Ended up getting fillings, deep cleaning, a night guard, and paid for a crown. Later they almost charged me again for the same crown—had no record of my payment. If I hadn't kept the receipt, I'd have paid twice. Also had issues with billing and communication.
We appreciate your feedback and apologize for the billing error with your crown at Comfort Dental Atlanta. We're working on improving our record-keeping to ensure this doesn't happen again. Please contact us so we can make it right.
⭐️⭐️⭐️⭐️⭐️
I was nervous going in, but the entire team made me feel completely comfortable. Dr. Tiffany has such a calm, confident energy—it instantly put me at ease. Miss Unity was welcoming and helpful from the moment I checked in, and Vik was so patient and made sure I understood everything that was happening. This place is truly top-tier.
Thank you so much for your kind and thoughtful review! We understand that visiting the dentist can feel stressful, so it means a great deal to hear that our team helped you feel comfortable and at ease. Unity, Dr. Tiffany, and Vik will truly appreciate your recognition.
Providing calm, supportive, and high-quality care is always our goal, and we’re grateful you trusted us with your visit. We look forward to seeing you again soon!
Can't say enough good things about Comfort Dental in Atlanta! Dr. Tiffany was amazing—gentle and made me feel at ease. Miss Unity at the front desk was so welcoming and helpful. Vik the dental assistant was calm and great at his job. They made a usually stressful visit feel easy and even enjoyable. Thank you all!
We're so glad you had a great experience with Dr. Tiffany, Miss Unity, and Vik at Comfort Dental Atlanta! Making dental visits comfortable is our goal. Thanks for the shout-out!
Honestly, one of the best dental experiences I've ever had. Miss Unity made check-in a breeze. Dr. Tiffany handled the issue with care and precision. Vik kept everything running smoothly. They work like a well-oiled machine. Left feeling confident and cared for after my teeth whitening.
Thanks for the awesome review! Unity, Dr. Tiffany, and Vik will be thrilled. We're glad your teeth whitening at Comfort Dental Atlanta went so well. See you next time!
From the moment I walked in, I felt taken care of. Miss Unity at the front desk was warm and professional. Dr. Tiffany is kind and gentle. Vik was efficient and reassuring. You can tell this team genuinely cares. Highly recommended for any dental needs in Atlanta.
Thank you! We're happy you felt so well cared for at Comfort Dental Atlanta. Dr. Tiffany, Miss Unity, and Vik are dedicated to making every visit great. Come back anytime!
Poor experience. Nice and polite but they try to up charge you from the moment you enter. I am consistent in going to the dentist for years. Previous dentist (who retired): no issues. Retires. They tried to tell me I needed $1200 of dental work. Got a 2nd opinion. No issues.
Love the warm welcoming people!!! Dr wells made me feel very confident in making plans to get my teeth fixed and healthier also loved the lady who helped with finances VERY helpful!! over all everyone was very nice and helpful wish all dental offices were like this one!!
Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our service. Thanks again for your kind words and for being a fantastic patient.
I cannot give enough praise to Dr. Wells, front office manager Joscelyne and the entire Polish team.
I’ve been dealing with the repercussions of not going to the dentist as a child for years now — starting in high school to now my mid 20s, I’ve made trips to several dentists for treatments, from fillings to root canals and crowns. So, when I say this is the best office I’ve been to thus far, I mean it!
Dr. Wells is honest, intelligent and thorough. The front office team works with your financials and gives you plenty of treatment options. They are all genuinely good people, and care about their patients. If you live in the Virginia Highlands/Midtown area, I cannot recommend this dentist office enough.
Thank you, Dr. Wells and the Polish team!
Thank you so much for your kind words and thoughtful review! We're truly honored to hear that Dr. Wells, Joscelyne, and the entire team have made such a positive impact on your dental journey. It's incredibly rewarding to know that we’ve been able to provide you with the care and treatment you deserve, especially after everything you've been through. We look forward to continuing to serve you and making each visit as comfortable and positive as possible. Thank you for trusting us with your smile!
Dr. Wells and Seneca are amazing! They made sure I was clear on my treatment plan and comfortable during my procedure.
Angelia always ensures I am properly scheduled and checked in before my appointments. She goes above and beyond for the patients, and is truly appreciated!
Thank you for leaving us such a wonderful review, Mrs. Murray! We are grateful that you had a pleasant experience with us here in the Midtown office! Thank you for recommending quality dental service in your area. Have a blessed day!
DO NOT GO HERE. AVOID.
At first, I was assured that everything would be okay. As someone with extreme anxiety, they attempted to quell my fears. Well, the dentist herself added to them in excess. She lacked any bedside manner and repeatedly condemned me for my situation. Sure, I could have done better, however berating individuals is not a matter of improving the situation.
I was informed that I would receive replacement mouth fixtures that would be functional. EVERY member of the staff assured me that the replacements would be equal to typical teeth in terms of eating food. This was not the case. The expensive faux dentures broke ONE month in. I was told I would be able to use them as normal teeth and this has absolutely not been the case.
I met with new dentists who were absolutely APPALLED by the direction and service I received at Polish Dental.
Other dentists would have saved some of the teeth - Polish was quick and aggressive about extracting several teeth with no permanent recourse. Their pricing was far beyond what was estimated by other dentists. I’ve had a coworker who endured a similar negligent experience in which they were required to pay FAR more than a procedure was worth.
Polish Dental exists to take your money at any cost while ensuring that you feel less than. This is the worst medical experience I have ever had and several dentists expressed that I would have had dramatically different results if I had not gone here.
Don’t entrust Polish Dental with your wellbeing unless you’re okay with forfeiting an excessive amount of money, time, and teeth.
I would pick a different dentist
Last year upon examination they said I had 6 cavities then when I went to get them filled the dentist doing the work said I actually only had 3—never got any amount of a refund and no contact at all. I had prepaid for my treatment that was apparently way in excess of what was needed. Whatever, it wasn't worth running down the money.
This year upon my return they hygienist didn't even give me any feedback on how things looked and didn't really even say anything to me. When I asked she simply said I needed to work on brushing and flossing—I brush and floss twice a day so this didn't ring true. When the dentist came in she looked at my mouth for less than 30 seconds and said I needed 2 crowns. They didn't even give me a toothbrush on my way out because they were all out.
I had trust issues from last year so I went to my partner's dentist to get a second opinion and they said they saw "absolutely no reason these teeth need crowns. No cracks, no decay, nothing." Additionally, they found a totally different tooth that needed a root canal badly that Polish completely missed. This is unacceptable to me because I told the dentist at Polish that very tooth had been sensitive and achey so it should have been even checked a little bit—instead they recommended a bunch of care I didn't need and didn't give me the care I actually needed.
The front desk is usually kind which is something but I just wouldn't go here. The hygienists and dentists spend the whole time talking loudly about where they're going to lunch or what they were up to last night instead of practicing even passable dentistry.
I’m truly sorry to hear about your recent experiences with us. It’s concerning to learn about the discrepancies in your treatment and the lack of communication you experienced.
We take your feedback seriously and want to address these issues directly. Please contact our Patient Quality Assurance line at (404) 872-2599 so we can discuss your concerns in more detail and work towards a resolution. Your trust and satisfaction are very important to us, and we’d like to make things right.
Thank you for bringing this to our attention, and I hope we can find a way to address these concerns.
Super disappointed in this experience, this long, drawn out experience. I got an appointment easily, but not until after they took all of the X-rays did they tell me that their dental hygienist wasn’t there that day. The clinicians blamed the front, the front took no responsibility, no apology, etc. Who goes to the dentist not wanting the cleaning?! Wasted day #1. Got rescheduled two weeks later. This time they cancelled on me three hours before my appointment!! Wasted day #2. Got rescheduled a third time. For a 330 appointment the front office texts me at 310 saying my appointment is now at 345. Walk in at 345 and asked why my time got moved. They moved me back because a client before me said she was going to be late? I don’t understand what that has to do with me but I show up at 345 and now waiting (currently) for my NEW appointment time of 405?! More wasted time!!! BUT just enough time to write this review!
I hear they are closing down soon and I am not surprised
The convenience of this location is NOT worth it. Take your business somewhere else in my opinion.
Had a really wonderful experience here the other day as a new patient who needed a filling. Dr. Wells was so thorough, knowledgeable, and made me feel so at ease (and like most people, I hate dental work). Keisha was exceptionally kind, as were the front desk staff. Overall, I felt I was well taken care of with each detail explained through the process. Looking forward to continuing my dental care here!
We’re so happy to hear you had a great experience at the Polish Dental Center. Your review made our day! Our whole team works very hard to keep our customers happy. We will let Keisha and Dr. Wells of their exceptional work, thank you again for your wonderful review!
I consistently have a positive experience with Polish Dental! The staff is incredibly friendly, communicative, and efficient, ensuring I'm in and out promptly.The environment always maintains cleanliness and a pleasant aroma. Plus, the quality of their work is consistently excellent! I highly recommend the Midtown location of Polish Dental.
10/10 would recommend.
Wow Mrs. White, thank you very very much for this wonderful review! We never even thought about how the office smell could affect a guests experience. Thank you for highlighting an interesting thought and as always, thank you for trusting us with your dental needs!
Angela at the front desk was such a sweetheart. Her warm and caring tone made me feel right at home. She answered all my questions without hesitation. The atmosphere is amazing and so is the staff. Great experience for a dental check-up.
Thanks for the lovely review! Angela is a star on our front desk team at Comfort Dental Atlanta. We're glad you felt at home during your visit. See you next time!
Really great visit to Comfort Dental in Atlanta. Dr. McDowell was super friendly and knew her stuff. Keisha the hygienist was also really nice and helpful. The office was clean and cute. Honestly, a great experience for a dental check-up and cleaning.
Thanks for the kind words! Dr. McDowell and Keisha are gems on our team. We're glad you enjoyed your dental cleaning at Comfort Dental Atlanta. Hope to see you again!
