Dr. Joel Richards
Dr. Joel Richards
Pediatric dentist

Dr. Joel Richards

★★★☆☆ 2.7 (3 reviews)
110 Polaris Pkwy #120, Westerville, OH 43082

About Dr. Joel Richards

Dr. Joel Richards is a pediatric dentist serving families in Westerville, Ohio. He specializes in gentle, fun dental care for infants, children, and adolescents, including those with special needs. Services include dental cleanings, exams, fillings, crowns, sedation dentistry, and emergency care. As a proud Buckeye who grew up in Westerville, he understands the local community's needs. Schedule an appointment today to give your child a positive dental experience in a fun, kid-friendly environment.

What Customers Are Saying 3 reviews

JE
Jessica Dutkiewicz Google
★★☆☆☆
Dec 18, 2025
Honestly, Dr. Richards and his staff are great with the kids, but I had a billing issue that really bothered me. They told me my panoramic X-ray would be covered by insurance, and later I got a bill because they did it together with bitewing X-rays. Other dental offices I've been to in Westerville, OH separate those to avoid this problem. I wish they'd just say "check with your insurance first" instead of promising coverage and then billing me later. It's a simple fix—don't assume coverage, just be upfront. The dental care itself was fine, but the billing process needs improvement.
Owner Response
Hi there, thank you for sharing your experience with Dr. Joel Richards in Westerville. We're sorry for the confusion with your X-ray billing. We'll review our process to ensure we clearly communicate coverage before any procedure. Your feedback helps us improve. We hope to see you again for your child's dental cleanings or exams.
LA
lauren ritchey Google
★☆☆☆☆
Nov 18, 2025
Feeling pretty ripped off by this place. They started treatment without ever discussing costs or giving me cheaper options. When I asked about price, the front desk said insurance would cover it—turned out that was wrong, and I kept getting bills even a year later. Later, another dentist told me the treatment I got was the most expensive route, and I was never offered alternatives. I've already paid over $2,000 out of pocket. Really disappointed with how they handle payments and communication in Westerville, OH. Would not recommend for fillings or crowns unless you're okay with surprises.
Owner Response
We're sorry to hear about your experience at Dr. Joel Richards in Westerville. We take billing concerns seriously and will work to improve how we discuss costs and treatment options upfront. Transparency is important to us. Please reach out if you'd like to discuss your bill further. We appreciate your feedback.
RA
Ramya Subramanian Google
★★★★★
Jun 16, 2025
So relieved we found Dr. Joel and his team! My 8-year-old needed multiple teeth fixed and was super nervous. We tried another pediatric dentist in Westerville first, but they lacked patience and empathy. Dr. Joel's office was completely different—they worked with us every step. Mandy was amazing, answered all our questions, and explained options clearly. We ended up going with fillings and crowns, and my son felt so much better. Couldn't be happier with the care we received. Highly recommend for any pediatric dental needs!
Owner Response
Thanks so much for sharing! We're glad Dr. Joel Richards and our team in Westerville could help your son feel comfortable with his fillings and crowns. Mandy will be thrilled to hear your kind words. We're here whenever you need us for future dental exams or emergencies!

Offerings

Athletic Mouthguards Crowns Dental Cleanings Dental Emergencies Dental Sealants Digital X-rays Exams Extractions Fillings Fluoride Infant Exams Nitrous Oxide Root Canal Treatment and Pulp Therapy Sedation Dentistry Tongue-Tie and Lip-Tie Releases

Service Options

Accepts new patients Appointments recommended Credit cards Debit cards Emergency services NFC mobile payments Pediatric care Restroom Sedation dentistry Wheelchair accessible entrance Wheelchair accessible parking lot Wheelchair accessible restroom

Business Hours

Monday 8:30 AM to 5:00 PM
Tuesday 8:30 AM to 5:00 PM
Wednesday 8:30 AM to 5:00 PM
Thursday 8:30 AM to 5:00 PM
Friday Closed
Saturday Closed
Sunday Closed

Location

110 Polaris Pkwy #120
Westerville, OH 43082

Service Areas

Westerville, OH

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