Dr. Thomas J. Dilts, DMD
Dr. Thomas J. Dilts, DMD
Dentist

Dr. Thomas J. Dilts, DMD

★★★★☆ 3.5 (21 reviews)
DMD, 723 Buttermilk Pike #2, Crescent Springs, KY 41017

About Dr. Thomas J. Dilts, DMD

Dr. Thomas J. Dilts, DMD provides comprehensive dental care in Crescent Springs, KY. The practice focuses on preventive, restorative, and cosmetic dentistry with a patient-centered approach. Services include teeth cleanings, fillings, crowns, bridges, and teeth whitening. Conveniently located in Crescent Springs, near the I-75 corridor in Northern Kentucky. Accepting new patients and offering flexible payment options including credit cards and NFC mobile payments.

What Customers Are Saying 20 reviews

QU
Quinn Steele Google
★☆☆☆☆
Nov 11, 2025
I've been a patient of Dr. Dilts for basically my whole life and always trusted him and his staff. In May 2023, I had dental insurance through my old job that covered cleanings. I scheduled a cleaning for July 2024 and planned to pay out of pocket because my new insurance wasn't great. When I called to confirm, nobody mentioned I had an outstanding balance from that May 2023 cleaning—which should've been covered. Over a year went by with no call or bill. I only found out the day of my appointment. Felt blindsided and disappointed.
Owner Response
We're sorry to hear about your experience at Dr. Thomas J. Dilts, DMD in Crescent Springs, KY. Communication is key, and we clearly dropped the ball here. We're reviewing our billing notification process to make sure this doesn't happen again. If you'd like to discuss this further, please reach out to our office.
HE
Heather Johnson Google
★★★★★
Jun 9, 2024
Dr. Dilts and his staff are fabulous. He's very honest and doesn't overcharge or push unnecessary work. Unfortunately, they don't take my insurance, but I won't go anywhere else. That says a lot. If you're looking for a trustworthy dentist in Crescent Springs, he's your guy.
Owner Response
Thank you for your trust—it means the world to us. At Dr. Thomas J. Dilts, DMD in Crescent Springs, KY, we always put patients first. We're sorry we're not in-network, but we're glad you choose us for your dental care. See you soon!
JE
Jeffrey Seal Google
★☆☆☆☆
Jun 9, 2024
This used to be a great practice, but my last few visits have been frustrating. I went in for what I thought was a covered cleaning, but got a bill later saying it wasn't covered. They used old insurance info. I waited for a follow-up bill, never got one, so I assumed it was resolved. Then I booked another appointment six months later, confirmed it, and at the last minute they cancelled because a hygienist left. I had to call to find out why. Just a lot of hassle.
Owner Response
We apologize for the confusion and inconvenience you experienced at our Crescent Springs, KY office. Dr. Thomas J. Dilts, DMD values your loyalty and we're taking steps to improve our scheduling and billing processes. We want to ensure your future visits are smooth. Please contact us to discuss how we can make things right.
MI
Michael Bowman Google
★★★★★
Jun 9, 2024
The best
MO
Morgan Staverman Google
★★☆☆☆
Jun 9, 2024
I've been a patient for over 20 years. The dentists and techs are amazing—really great care. But the billing side? Not so much. Recently got a bill for a 'previous balance from 2019' and they couldn't explain why. My insurance portal doesn't go back that far, and getting bank records costs money. The amount is small, but it's the principle. Based on other reviews, I'm not the only one with billing issues.
Owner Response
We hear you, and we're sorry for the frustration. At Dr. Thomas J. Dilts, DMD in Crescent Springs, KY, we know trust is built on clear communication. We're reviewing our billing practices to ensure transparency. Please contact our office so we can resolve this for you personally.
LY
Lydia Epping Google
★☆☆☆☆
Jun 9, 2024
At first I was really happy with Dr. Dilts, but things changed after the practice sold. My favorite hygienist left, and the new one gave me the most painful cleaning I've ever had. That alone turned me off. I needed a lot of work, so I asked for a quote before scheduling. They gave me a quote based on my old insurance, even though I'd given them my new policy. The quote ended up being about $1000 less than what the work would actually cost. Not a good feeling.
Owner Response
We appreciate you sharing your concerns. At Dr. Thomas J. Dilts, DMD in Crescent Springs, KY, we strive for accurate estimates and comfortable cleanings. We're sorry we missed the mark. We're training our team on insurance verification and will work on improving the patient experience. Please give us a chance to make it right.
S
S Downard Google
★☆☆☆☆
Jun 9, 2023
What an incompetent office; barely answer the phone, do not return phone calls, and waiting over a year to bring up an issue with insurance
SU
Susan Sipple Google
★★★★★
Jun 9, 2023
Honestly, I'm not afraid to go to the dentist anymore thanks to Dr. Dilts and his staff. They're wonderful and caring. My grandkids love him too—when our grandson broke his front tooth, Dr. Dilts fixed it right away. My husband and I have been seeing him for years. Great experience all around. If you need emergency dentistry or restorative work, this is the place.
Owner Response
We're so glad we could help your grandson right away! At Dr. Thomas J. Dilts, DMD in Crescent Springs, KY, we pride ourselves on being there for families. Whether it's emergency dentistry or routine care, we're here for you. Thanks for trusting us!
JE
Jeremy Cervantes Google
★☆☆☆☆
Jun 9, 2023
Been trying to schedule a cleaning for months but no one wants to answer the phone... Guess I'll take my file and business elsewhere
JU
Julie Dolan Google
★★★★★
Jun 9, 2023
He is the best and will follow him to China!!
RA
Randy Peterson Google
★★★★★
Jun 9, 2022
Dr. Dilts is always cordial and professional, as is his staff.
JU
Julie Byron Google
★★★★★
Jun 9, 2022
Super friendly and professional staff—I've been coming here since 2010 and always had great experiences with Dr. Dilts and his team. The office is clean and comfortable, which really helps if you have dental anxiety. They treat you like family. If you're looking for a family dentist in Crescent Springs, this is the place. Honestly, I'd give them 10 stars if I could. Highly recommend for anyone needing preventive dentistry or cosmetic work.
Owner Response
Thanks so much for your loyalty and kind words! At Dr. Thomas J. Dilts, DMD in Crescent Springs, KY, we love making our patients feel at home. Whether you're here for a routine cleaning or cosmetic dentistry, we're glad you trust us. See you at your next visit!
AV
Avril Abril Google
★★★★★
Jun 9, 2020
You are awesome!!!! Son super amables y el Dr. Thomas habla español 😊
FR
Frankly Done Google
★★★★★
Jun 9, 2020
I don’t know about you but I called and they answered instantly.
LA
Lauren Boxell Google
★★★★★
Jun 9, 2020
Great office with experienced staff and prompt service. Everyone's always friendly, and Dr. Dilts is easy-going. They give great feedback and advice. Really appreciate their preventive dentistry approach.
Owner Response
We're glad you enjoy your visits! At Dr. Thomas J. Dilts, DMD in Crescent Springs, KY, we focus on preventive dentistry to keep your smile healthy. Thanks for the review—see you at your next cleaning!
DA
David Bogenschutz Google
★★★★★
Jun 9, 2020
He’s the first dentist I’ve ever had that I don’t mind going to.
AL
Allison Andress Google
★★★★★
Jun 9, 2019
Tom is really nice and personable. I can't say enough good things about him and his dental office. He's an all-around good guy, and his staff is very nice too. Highly recommend him for any dental needs.
Owner Response
Thanks for the kind words! We work hard to make every patient feel welcome at Dr. Thomas J. Dilts, DMD in Crescent Springs, KY. Whether you need a simple filling or cosmetic work, we've got you covered. See you next time!
CA
Carey Keeton Google
★☆☆☆☆
Jun 9, 2018
You can call for 2 days and they never answer!!
AB
Abby Gordon Google
★★★★★
Jun 9, 2018
He is an amazing dentist!!
SU
Suzanne Nicely Google
★★★★★
Jun 9, 2018
My husband and I are new patients, and this place blew me away from the start. The office is clean and pretty, the staff is super friendly, and wait time was minimal. They even have a TV in the exam room to distract you—loved that. Dr. Dilts came in and was so honest. He could've recommended a bunch of unnecessary work, but he only did what was needed. Can't say enough good things about this office!
Owner Response
Welcome to the family! We're thrilled you had such a great first experience at Dr. Thomas J. Dilts, DMD in Crescent Springs, KY. Honesty is our policy, especially when it comes to restorative dentistry. Looking forward to seeing you both again!

Offerings

Bridges Cosmetic Dentistry Crowns Dentures Emergency Dentistry Extractions Fillings Invisalign New Patient Exams Preventive Dentistry Restorative Dentistry Root Canals Teeth Cleanings Teeth Whitening Veneers

Service Options

Accepts new patients Appointments recommended Credit cards Debit cards NFC mobile payments Restroom Wheelchair accessible entrance Wheelchair accessible parking lot Wheelchair accessible restroom

Get in Touch

Business Hours

Monday 8:00 AM to 1:00 PM
Tuesday 8:00 AM to 1:00 PM
Wednesday Closed
Thursday 8:00 AM to 1:00 PM
Friday 8:00 AM to 1:00 PM
Saturday Closed
Sunday Closed

Location

DMD, 723 Buttermilk Pike #2
Crescent Springs, KY 41017

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