I called to schedule but was told they couldn't take my insurance and wouldn't give any prices. The person on the phone was really unhelpful and basically rejected me. Never even got to see anyone. Very frustrating experience.
We're sorry you had that experience. At Emergency Dental Care 7 Days in Stony Brook, we aim to be transparent. We'll review our phone procedures to ensure we provide clear pricing and insurance info upfront. Thank you for your feedback.
Had to get an impacted wisdom tooth removed at Emergency Dental Care 7 Days in Stony Brook. Honestly, it was completely painless—didn't feel any pressure, and once the numbing kicked in, it was done in minutes. Two days later, no swelling and the stitches are holding up perfect. If you need an extraction, this is the place.
Thanks for sharing your experience! At Emergency Dental Care 7 Days in Stony Brook, we pride ourselves on painless extractions. Glad you're healing well. Call us anytime you need us!
I called and spoke to a scheduler named Winston—I think he was lying about his name. He hung up on me when I asked to speak to someone else. Never heard of a dentist office that doesn't take insurance. 0/10.
We're sorry this happened. At Emergency Dental Care 7 Days in Stony Brook, we aim to be helpful and respectful. We'll address this with our team to ensure better communication. Please give us another chance to assist you.
Great staff and very helpful! Got me in quickly and extracted my tooth with no pain.
We are glad you are Happy with our care and painless surgery skills. We work hard to make everyone comfortable and spend the time to treat our patients properly to ensure the best results :)
I agree with other 1-star reviews. I was told over the phone that exam plus X-rays are $375, but other reviews say they were told $300. That's false advertising. As a dental assistant for 15 years, I've never heard such an absurd price for that. Run away!
We understand your concern about pricing. At Emergency Dental Care 7 Days in Stony Brook, we strive to offer quality care at reasonable rates. We'll work on making our pricing more consistent and clear. Thank you for your input.
Nice dentist and assistant. Unfortunately doesn't take insurance. The cost for exam and x-ray $300 . Crazy. Est. For resolving tooth issue way over the top. Could have gone to ER to get antibiotics and saved that $300.
I am very surprised by this review, I don't think you are being very fair - you were given excellent service and care, seen on time, and treated appropriately and gently... that's 5 star service!
complaining about the cost... you were told the fee and paid it knowing exactly what we were going to do. We opened the office early today to see you, saw you immediately and on-time, which few offices ever do , and did a thorough exam and diagnosed your infection. We wanted to provide treatment but you declined, so a prescription was given to hopefully help your infection from becoming even worse... I don't know what else we could have done for you to make you happy, aside from free care...
As you told us, you have already seen 3 dentists before us and no one even offered to treat you, we did and you give us 2 stars? c'mon Julie, that's not very nice! good luck and I hope you eventually get the care you need.
I’m in pain and everyone in this damn town only does appointments only! Ridiculous to anyone that’s a first timer here! They advertise that they can help, but that’s a lie! Y’all need to be closed and shut down! Looking for a real emergency dentist, come to the city!
This is absurd we are open and treating patients today. You're leaving a review for the wrong office. We have appointments available today. Please remove this review it is inaccurate!
Best dentist I've ever seen. Called on a Sunday with a severely broken tooth and terrible pain. Two hours later, they called me in. 30 minutes later, it was fixed. Zero pain 12 hours later with no pain meds. Dr. and assistant were kind, caring, and funny. I'll never call anyone else.
Thank you! We work hard to provide excellent care. At Emergency Dental Care 7 Days in Stony Brook, every patient gets our best, whether it's a broken tooth repair or an extraction. Glad you're pain-free!
I've had a tooth problem since October my insurance wouldn't pay for an extraction or a root canal.... I went to an emergency dentist found out he drilled too far and exposed my nerve.the dentist herw here were awesome I was terrified they made me calm it was a little more expensive than I thought it was gonna be but at this point so worth it ......if I ever have any problems with my teeth again I will definitely be going back the .receptionist and the doctor were both amazing and they made me feel incredibly calm, no problem giving me a work note ,and even call to check up on me the next day thank you guys so much
See us first and get it fixed right the first time!
We take our job seriously and make sure to always give the best care and keep you comfortable.
Thank you for reviewing us
Let me start off by saying I’ve never had a better experience at a dentist office. They catered to my anxiety like no other, compared to my old dentist who told me “i thought only girls complained about that stuff” they did a wisdom tooth extraction same day and actually talked to me like they cared, unlike most dentists. Before the process even started we talked about my hobbies and interests.. I can’t stress enough how good they were. Procedure was quick and easy. Go here if you need dental work!!
Thank you very much for the wonderful review!
Thank you Dr. Baum who was awake at 1:30am and pulled out my infected tooth that 2 other dentist left me in pain with! especially at 8 months pregnant I was in so much pain from this i couldn’t even sleep and Dr. Baum was the only dentist that pulled it out for me thank you!
I'm glad I could help and happy to hear you feel better now!
Been calling for an hour bc I have a dental emergency. No one has picked up the phone. I've left several voicemails and no one has returned my calls. Now it is 5pm and message says they are closed. I have a painful toothache and I suppose I will have to go through the ER at the hospital. I don't believe there are any other emergency dental clinics.
You were never a patient here. We respond to all our messages, as long as they are clear and we can actually hear your phone number. We treat patients day and night, 7 days a week. To give us 1 star, when we never saw you, is the absurdity of the internet.
Very professional! 5 stars isn't enough—I'd give much more. Dr. removed my wisdom tooth and I felt nothing, nothing at all. No pain after, didn't need painkillers. Oh, and I was pregnant! If you're pregnant, don't be scared—they'll take care of you. Definitely coming back (hopefully not, but if I need to).
Wisdom tooth surgery without pain—that's what we do every day at Emergency Dental Care 7 Days in Stony Brook. We're glad we could help you comfortably, even during pregnancy. Call us for any dental care you need!
Woke up with tooth pain and was seen the same day at Emergency Dental Care 7 Days in Stony Brook. Had two root canals—never had one before—and didn't feel a thing. Dr. Baum was really nice, and his assistant Melissa made me comfortable. 100% recommend this dentist.
Root canals, extractions, any dental emergency—we're just a phone call away. At Emergency Dental Care 7 Days in Stony Brook, we're glad we could help you pain-free. Thanks for the kind review!
Dr. Baum is an easy-going, genuine, and honest dentist. I needed a wisdom tooth pulled and was extremely nervous, but he was gentle. Lisa the assistant was nice and gentle too; they kept checking on me. The procedure was fast and painless. Melissa the receptionist was super kind. Definitely recommend this place for any dental emergency or regular care. 10/10.
Thanks so much! At Emergency Dental Care 7 Days in Stony Brook, we strive to make every patient comfortable, especially for extractions. We appreciate your kind words and look forward to seeing you again.
Needed an emergency wisdom tooth extraction on a Sunday. No one was available because of the holiday weekend. Lucky my brother gave me Dr. Baum's number. I'm extremely nervous about dental work, but was in so much pain I went. Dr. Baum was amazing—intelligent and compassionate. He helped me relax. Had two teeth removed, virtually painless.
Holidays, nights, weekends—we try to be available when you need us. At Emergency Dental Care 7 Days in Stony Brook, we're here for your dental emergencies. Thanks for trusting us with your extraction!
Had a cracked tooth and was in extreme pain. Called not thinking I would get an appointment but was surprised was I was asked if I can come right away. Without hesitation I ran out the door, pajamas and all. I was taken in fairly quickly and before i knew it the tooth and an old tooth next to it was taken out. Barely any pain! The staff was super friendly and eased my nervous! Dr. was amazing!
Any pain... Just call us right away!
No one can fix it better and faster than we can!
So my husband was in excruciating pain from one day to the next. We just moved to Long Island therefore we had not even found a dentist as of yet. I googled dentist in Long Island and called each and every one that came up in order. Absolutely no one would take him at 6pm on a weekday except Emergency Dental Care in Stony Brook. They were efficient and friendly and patient as GPS told us we lived 40 minutes away. The dentist waited and immediately took him in when we arrived. This dentist had to be about my 25th phone call throughout Suffolk County . To say we didnt feel like another medical record number is an understatement. They waited for us and treated us like family. Dr. C was amazing and tender and even though she couldn't fix the problem at the very moment, she made sure he was comfortable, called in antibiotics and pain medication. Lisa and Melissa were also super helpful throughout the process making sure the oral surgeon squeezed him for tomorrow. Never been to a dentist and felt like it was owned by my own family. Found my new dentist and although quite the drive from home, itll be worth the drive. To say I recommend dorsmt quite sum it up. Super grateful.
We are happy we could help, please call us anytime you need dental care... With 25 years of experience, We can handle anything!
In severe pain Saturday morning and got no sleep. Left a message at about 8 am and got a call back at 9 and he said I could come in at 10. Had the infected tooth removed quickly and easily with no pain.
Painless Dental Surgery.... Just call us,we are glad to help :)
Unbelievable service at Emergency Dental Care 7 Days in Stony Brook! The whole staff and Dr. Eric are incredible—genuinely caring, friendly, and accommodating. They got me in within a couple hours for an emergency extraction. Great work, very reasonable rates. I'm now a regular patient and won't go anywhere else. 5 stars A++.
Thanks David! We loved meeting and treating you. At Emergency Dental Care 7 Days in Stony Brook, we're here for all your dental needs, from extractions to root canals. See you next time!