Speed and service quality are top-notch here, no doubt. But there's two things you should know before going. One, they won't go out of their way to bill your insurance—you gotta push for it. Two, their prices are usual and customary for emergency dental stuff. I drove 45 miles one way, and only after I insisted did they try billing Delta Dental. A simple extraction took under 30 seconds. Delta paid $144, I paid $274. Your mileage may vary, but be prepared.
Thanks for the honest feedback. At Emergency Dental Care USA in Simpsonville, we focus on personalized care, which means we're a non-participating provider. We'll always help with claims if asked. Glad the extraction went smoothly—hope you're healing well.
This place can't be legit. Wish I could give negative stars. My fiancé went for an infected wisdom tooth extraction. He got two pulled, went in at 3pm, got home at 8pm in agony. Didn't sleep or eat, even on strong painkillers. Huge mistake letting him choose this place.
We're sorry your fiancé had a rough time after his wisdom teeth extractions. At Emergency Dental Care USA in Simpsonville, we follow strict protocols for pain management. We'd like to discuss his post-op care—please call our office so we can make things right.
Absolutely the best experience! I was in so much pain when I walked in. Doctor Riley was amazing, gave me several treatment plan options for my tooth pain. Chasity the assistant was super helpful. Front desk lady (sorry, forgot her name) was kind and friendly. Would give 15 stars if I could!
So glad you had a great visit! Doctor Riley and the team here at Emergency Dental Care USA in Simpsonville love helping patients find the right treatment plan for their needs. Hope you're feeling much better now!
They were so kind and helpful. Can't express how much compassion they have for customers and staff. Thank you for accepting me as a patient and treating me like a human, not a dollar sign.
Thanks for the kind words! We're all about treating people with respect here at Emergency Dental Care USA in Simpsonville. Your smile matters to us—come back anytime for teeth cleaning or anything else!
I don’t usually write reviews but everything about this dentist was a 5 star, my wisdom tooth was killing me I googled weekend dentist & they pulled up , I called at 5:40pm yes pm and she made my appointment for 6:30pm. I got there & customer service was a 10, after seeing what my problem was they numbed me up made me comfortable and pulled that tooth right out.i left feeling so much better & I would recommend to anyone
Thank you so much for the kind feedback! Our team is dedicated to providing a welcoming and professional experience for everyone who visits our practice. We truly appreciate you taking the time to share your thoughts with us.
Disappointing experience. Went in for a missing filling repair, they said they'd do it same day. But while I was in the chair, they kept taking other appointments. Staff was condescending and couldn't give a time estimate. The office manager said to wait, then the dentist—who was supposedly busy—came and...
We're sorry for the delay and poor communication during your visit for a filling repair. At Emergency Dental Care USA in Simpsonville, we strive to respect your time. We're reviewing our scheduling to prevent this. Please reach out so we can make it up to you.
The nicest/sweetest people working there on a Saturday. Loved the atmosphere, didn't feel pressured into getting some extra treatments, besides what I came for
Thank you for your feedback! We strive to create a supportive and professional environment for all of our visitors, and we appreciate your support.
Dr. Collins and her staff are kind and compassionate. They took their time and ensured a pain-free experience. If you're looking for a gentle yet effective dentist, check out Dr. Collins.
Thank you for the review! Dr. Collins and our team at Emergency Dental Care USA in Simpsonville are dedicated to gentle care. Hope to see you again for your next cleaning or treatment!
Everyone was welcoming and kind. Got a timely appointment for antibiotics and a wisdom tooth extraction. They squeezed me in for check-ups when I had concerns and eased my worries. They consider fears and give multiple options while advocating for the best treatment. I'll definitely be back for any dental problems.
We're thrilled you felt so well cared for! At Emergency Dental Care USA in Simpsonville, we prioritize your comfort and offer personalized options. See you next time for any dental needs!
Was worried coming to an emergency dental office, but honestly it was the best experience I've had at a dentist. The people were extremely kind, patient, and professional. They put me at ease. Can't say enough nice things—great people!
Thanks for sharing! We love hearing that we turned your worry into a positive experience. Emergency Dental Care USA in Simpsonville is here for you anytime you need dental care.
Don't waste your time or money. Their website lists same-day services for the Simpsonville location, but they don't offer them—and don't tell you until after you've paid $100 for exam and X-rays. Complete false advertisement. They don't even offer some services at all. Update your website so people aren't misled.
We appreciate your feedback about our service listings. At Emergency Dental Care USA in Simpsonville, we aim for accuracy. Diagnostic imaging is standard before any treatment. We'll review our website to ensure clarity. Please contact us to discuss your concerns further.
Very frustrating and misleading. I booked a regular cleaning for 12/11 at 4pm, but on the way they said no one was available and rescheduled to 12/12. I sent my X-rays as requested. Quoted $100, then $80 after X-rays, but never told about an extra $139 for the cleaning itself. Only found out later. Not cool.
Shamiyah, we apologize for the confusion about pricing for your cleaning. At Emergency Dental Care USA in Simpsonville, we aim to be upfront about our out-of-network billing. Please contact our office manager so we can clarify and make this right.
This place was an absolute Godsend…I had been dealing with a toothache due to a cavity that had gotten infected for awhile. Being a veteran I attempted to get serviced at the VA Clinic only to be given antibiotics the first time (which was fine) but it did nothing for my pain. After going back to the VA 3 days later I was then prescribed heavier antibiotics w/o even being taken back for a check-in. I found this clinic online and was welcomed as soon as I walked into the clinic. From the Receptionist to the Clinician and especially the Dentist who was also a former Vet and made the process as pleasurable as an emergency Dental trip can be. Pricing is what you’d expect for an emergency visit I don’t put any blame on them for that, I say that’s powers that be that control our great nation, but if I could give this clinic 10 stars ⭐️ I most definitely would!!!
Thank you so much for your glowing review and Thank you again for choosing Emergency Dental Care USA!
The entire staff was courteous and professional and very friendly. The procedure was done with the consideration of my fears of going to the dentist they made them go away and I felt like I was in really good hands the whole time. I am very grateful for the process.
Thank you so much for taking the time to review us and thank you again for choosing Emergency Dental Care USA!
Terrible experience. The nurses were very nice, however that cannot be said for Dr. Collins. My partner came in to get a tooth pulled. He was in a lot of pain and it was only made worse for the entirety of the appointment.
I was made to sit in the waiting room while he had the procedure. I heard, as my partner yelled in agony, Dr. Collins berate him. She called him a child and would refuse to acknowledge that she was hurting him. Ive been in and out of dentists fairly often my whole life and have NEVER witnessed or experienced such horrible treatment to a patient.
As this was happening, the receptionist had the audacity to tell me that we should have gone with I.V sedation instead of local anesthesia, when Dr. Collins never even suggested the idea.
I feel terrible for whoevers been treated by Dr. Collins and hope that she is terminated immediatly.
I had a lot of pain bc of the wisdom tooth and I was glad I found this clinic open on Saturday. Making the appointment was very easy online, they was very nice and explain all the procedures, they have options for payments. Great Service!! Recommend it 100%
Thank you
We sincerely appreciate your taking the time to share with us your experience at Emergency Dental Care USA. On behalf of our entire team, Thank You so much for your 5-Star Review!
I came in Wednesday evening to extract a tooth that was causing me severe pain due to an infection caused by a wisdom tooth. The receptionist and dental hygienist that were there that night were very kind, however my experience with Dr. Collins was borderline traumatic. Collins did not offer anything other than local anesthesia, but after multiple rounds of shots my infected tooth was still painful to the touch— but they started to pull it anyways. So essentially I had a tooth pulled and I could feel everything. So of course, I was yelping and crying in pain during the procedure, but Collins began to talk down to me and accuse me of lying about the pain I was in. “It doesn’t hurt so I don’t understand why you’re acting like this,” and similar things were said to me, and anytime I would make a sound she would visibly roll her eyes at me. I felt terrified and ashamed to be there. They refused to let my partner into the room to calm me down from the panic attacks i was having, literally asking if I was a child. The procedure finally ended and the tooth pain was gone, however I’m now left with even more fear of the dentist than before. Please, if you visit this office, and suffer from anxiety or fear of the dentist, do not let yourself be seen by Dr. Collins.
I cannot thank Dr. Bishop enough for the care I received. From the moment I arrived with a badly broken front tooth (pulp exposed), his professionalism and kindness immediately put me at ease. He acted quickly, explaining every step and making sure I was comfortable the entire time. His skill and precision were obvious — the kind that only comes from years of experience.
Even my regular dentist just checked his work and said it was “really great” and truly the best case scenario for my situation. I’m so grateful for the exceptional care and expertise that saved my tooth. Highly recommend Dr. Bishop to anyone looking for top-tier dental care in an emergency!
Thank you so much for taking the time to share your 5-Star Rating. We truly appreciate your kind words and sharing your experience with us. Thank you again for choosing Emergency Dental Care USA!
I found this place on google because I needed to have a tooth extracted asap, they were able to fit me in same day. When I arrived the receptionist was pleasant and they got me to the back within minutes. The dental assistant was very upbeat and kind. Dr. Collins is absolutely phenomenal!!! She was extremely knowledgeable, caring, and very kind. I honestly can’t not say enough good things about Dr. Collin’s and the rest of the staff that was working at the time I was there. I would say the price of my exam, X-ray, and extractions was average. A few hours after leaving I was experiencing a little bleeding and called just to check if it was normal. I reached the receptionist and she contacted Dr. Collins, she then called me from her phone not even a minute later and she walked through all kinds of questions and solutions.
Thank you for your valuable feedback! We are so grateful for your kind words. Thank you again for choosing Emergency Dental Care USA!
Super friendly! The front desk was a sweetie. The tech was very real. I don’t know anyone that is particular excited about going to the dentist but they got me in, did the work, and with my insurance the prices were reasonable. The doctor, didn’t catch his name, was very cool and chill. Made the experience seamless.
Thank you for your 5-Star Review. It means a lot to us that you took the time to share your recommendation with the rest of the community and us. On behalf of our entire team, thank you for choosing Emergency Dental Care USA!
