Called for a price on killing the nerve in my tooth because I was in severe pain. They told me it would cost more than a root canal and said, 'People don't usually ask how much, they just swipe their card because they're in so much pain.' Then they said to wait until Monday to call my regular dentist. Seriously? I was in agony and couldn't wait. Not what you want from an emergency dental service in Venice, FL.
Kiley, we apologize for how that came across. At Emergency Dentistry in Venice, we aim to be compassionate and clear about costs for procedures like root canals. We'll work on better communication during urgent calls.
Honestly, this was the best dental experience I've ever had. The staff worked around my crazy schedule—I'm a medical professional with long shifts, and they totally got it. They replaced my old temporary flipper with a permanent bridge that looks completely natural. You can't even tell it's not my real tooth! Feels amazing to chew again. If you're in Venice, FL and need dental implants or same day crowns, this is the place. Already planning to be a lifelong patient.
Thanks, Faye! We're so glad we could help with your bridge at Emergency Dentistry in Venice, FL. It means a lot coming from a fellow healthcare pro. See you next time!
I called about my father's severe tooth pain and asked if they took his insurance. The responses were shocking and rude. I hope no one goes here. I've got screenshots. Hopefully the BBB does something. Stay safe from this place.
We're sorry you felt rushed. As an emergency dental service in Venice, FL, our focus is on getting patients treated first, then handling insurance. We hope your father finds the care he needs.
Called on a Sunday to get my husband's tooth pulled. All they cared about was why it wasn't pulled sooner and if we'd pay whatever it cost. He was on antibiotics for an infection and planned to see his regular dentist, but it got worse fast—he can't even drink room temp water. The person on the phone just asked if we'd pay anything. Money hungry and don't care about quality of life. Gross. I'll never recommend them.
We're sorry for the way that call was handled. At Emergency Dentistry in Venice, FL, we strive to provide compassionate emergency care for issues like tooth infections and extractions. We'll work on better communication around costs and urgency.
I saw another review saying they lack compassion—totally agree. This office seems annoyed when they get an emergency call. Getting ahold of them is nearly impossible. Just another money-hungry dentist, sadly.
We hear your frustration and take it seriously. At Emergency Dentistry in Venice, FL, we're committed to improving our emergency response and showing more empathy. Thank you for the feedback.
It was absolutely incredible! They gave me anesthesia and removed a tooth that had been bothering me for ages—completely pain-free. The staff were amazing: kind, attentive, always smiling. The doctor is a true professional. Everything went so smoothly I barely noticed when it was over. I'm extremely grateful and will gladly recommend this clinic to all my friends in Venice!
Michael, we're thrilled you had such a great experience with your tooth extraction at Emergency Dentistry in Venice, FL. Our team works hard to make every visit comfortable. Thanks for the recommendation!
Needed relief from a cracked tooth. Two other dentists wanted to do root canals but couldn't find the cracks. Dr. Gaukhman saw them on the X-ray right away and said the tooth couldn't be saved, so no point in a $3000 root canal. He extracted it immediately. Very little pain, and the staff explained everything to me and my husband. Done in 3 hours, pain gone. They're the best! I'll be using them as my regular dentist now.
Cynthia, we're glad Dr. Gaukhman could quickly diagnose and treat your cracked tooth with an extraction at Emergency Dentistry in Venice, FL. We're honored to be your regular dental care provider!
Be very careful if you go to this robber office, read carefully when you sign the papers work because they contains many hidden things that you don't read because you are in pain and they know how to steal from you , they do it everyday and you go once in your life ,will be no second time .
In my case I asked to be given the x-ray that I paid for and now they want another 50 dollars for a copy. For a tooth extraction they charged me 1150 and they completely put me to sleep like a brain surgery I was dizzy all day long They are barbaric and rude as a profession, I don't recommend even saying good morning there. He is the worse dentist what I seen in my lifetime . Think 1000 times when you want to stop there .
We are sorry you felt like you had a negative experience at Emergency Dentistry. We take patient feedback very seriously. Our team is committed to providing transparent and quality care to all our patients. We are happy we took care of your emergency the same day and the Oral Sedation worked so well for you. Hope you find a care with another dental practice.
Top-notch customer service In a lobby, everyone is supper friendly. Got removerd two thooths day, and didn't even feel it. It was smooth and nicely done by Dr. ALEX.
Thank you very much!
Victor
We greatly appreciate you taking the time to submit a review, Victor. Thank you for your kind words about our customer service and the friendly atmosphere in our lobby. We're delighted to hear that your tooth removal procedure with Dr. Gaukhman went smoothly and comfortably. It's wonderful to know that you had such a positive experience at our dental office.
The staff and doctor were EXCELLENT. Had an emergency due to a cracked tooth and pain. Tooth was #16 (molar; wisdom tooth). Another doctor told me I needed a root canal but you guys were honest and said NO ONE would ever do a root canal on a wisdom tooth so I needed it pulled. Got a same day appointment and had it pulled. Went smoothly; insurance accepted; was fine by next day. I would recommend them and would use them again in a heartbeat. They were honest and up front from the initial phone call.
Hi, J. Thanks for your review. Glad to hear you had a great experience.
Absolutely fantastic. I was having a toothache Memorial Day weekend and I was so lucky that Energency Dentist was open and was able to see me immediately. Staff is amazing, very kind, caring and knowledgeable
Thank you Eileen, for taking the time to submit your review. We truly appreciate your kind words about our staff and service. We're glad we were able to assist you during the Memorial Day weekend when you were experiencing a toothache. It's our priority to be available for our patients, especially during emergencies. We're pleased to hear that you found our team to be amazing, kind, caring, and knowledgeable. Your feedback means a lot to us, and we're grateful for your positive experience with our practice.
If I could give negative stars, I would. Take the negative reviews seriously—this place is unprofessional, unempathetic, and ill-equipped for emergencies despite claiming 24/7 service. I booked for a wisdom tooth extraction early Saturday. Arrived in severe pain, then hit with a non-refundable $275 consultation fee that wasn't disclosed upfront—due even if they couldn't treat me.
Isabella, we're sorry you were dissatisfied. As an emergency dental service in Venice, FL, we do our best to accommodate after-hours patients. We aim to be transparent about fees for consultations and procedures like wisdom tooth extractions. We'll review our disclosure process.
I'd give less than 1 star if I could. My husband is in extreme pain and has a fear of the dentist, so hasn't been in years. We called at 8pm for an appointment that night. They said, 'If he hasn't gone for this long, he can wait one more night.' Are you kidding? What kind of medical professional says that?! Beware, don't call if you really need help.
We sincerely apologize for that insensitive comment. At Emergency Dentistry in Venice, FL, we understand dental anxiety and severe pain. We're retraining our team to handle such calls with more compassion. We hope your husband gets the care he needs.
The staff were friendly and the emergency service was quick. I had a crown come off on Friday and called to get it put back in. They scheduled me for Saturday. They were upfront about the weekend fee, which I appreciated. When I went in, they greeted me warmly, got me in for X-rays right away, and even had blankets in the room! The dentist fixed my crown quickly. Great experience in Venice, FL for dental repairs.
Beth, thanks for sharing! We're glad we could reattach your crown quickly at Emergency Dentistry in Venice, FL. Our team aims for friendly, transparent service. Hope to see you again (but hopefully not for an emergency)!
Really at front desk was very helpful because I got lost and she got me to the place a little late but it was OK. The doctor is very aggressive but knows his stuff or throw on your x-ray exam and we compromise on the procedure. So overall very good experience the doctor is doing your job. He’s a good guy.
We appreciate your feedback and thank you for sharing your experience. We're glad to hear that our front desk staff was helpful in assisting you when you got lost. We understand that dental procedures can sometimes feel overwhelming, but we're pleased that you and the doctor were able to compromise on the procedure. We value your opinion and hope to welcome you back soon for your future dental needs.
Flew in Friday night for a weekend visit with our daughter and was experiencing a nerve pain and a swollen jaw…looked this group up and they had me in the very next morning. Within an hour of me getting there the extraction was complete and the sharp pain gone. I notice on several of these reviews that a major issue was the cost…this group works 24/7 and are an extremely nice staff…the dentist is fantastic and honest; You can’t put a cost that…the relief was worth every penny.
Thank You to the Emergency Dentistry 24/7 staff
Felipe
Hi, Felipe! Thank you so much for taking the time to write us a review. We're thrilled to hear that we were able to provide you with prompt and effective care during your emergency situation. Our team works hard to ensure we're available 24/7 for patients like yourself who need immediate attention. We're glad that the extraction was successful and brought you relief from your pain. Your kind words about our staff and dentist are greatly appreciated, and we're happy that you found the experience worthwhile. Thank you again for choosing our practice and for your positive feedback.
I woke up in excruciating pain from a tooth in the night and the office reached out to me first thing in the morning. From the moment I got there all of the staff were welcoming, kind and eased my nerves a lot! The Dr. was able to do the intervention same day and I can say my pain levels are significantly improved already. I can’t say how grateful I am to have found someone who is willing to work outside of the typical dentist schedule!
Thanks for the stellar review, Alyssa for the 5-STAR review! It's nice to hear we got you in same day for emergency care. Our Dentists expectations is always to provide same day service. Looking forward to seeing you soon.
I am originally out of Tampa. I came down to Sarasota for the weekend. Friday night my tooth broke and would not provide any relief. I called a few places and they had nothing. I called this place and they got me in the same day and was able to pull this tooth out. It was great. 9 hours later, I still have little to no pain. Just a bit of lip discomfort. The staff was amazing. They did there thing! I have now found a dentist that I can get down. With.
Hi, Madelin. Thanks for your review. Glad to hear you had a great experience.
I went to a dentist appointment for a broken tooth that needed to be extracted. The dentist I went to told me they couldn’t do anything for me cause they were going to be closed soon(not say what dentist). I decided to search for dentist when I came across Venetian Dental that had emergency dental services. I was taken in right away. Everyone in the office was very nice and considerate of the pain I was in. I was probably in the office a totally of an hour and a half. That was including new patient paperwork, xray and extraction. I went back today for follow up and to have stitches removed. Everyone was amazing…they are now my go to for any dental issues! Best dentist I’ve ever been to!!!
Thanks so much Dora!! We are so grateful that people like you see just how hard we work to ensure every patient has a five-star experience like you did. Our mission is to provide the highest level of health care AND the highest level of service possible. Here at Venetian Dental, we strive to be the very best. Thank you for your feedback. It brings us great joy to see our hard work paying off. Thank you for telling so many people about us. We are honored by your endorsement. We look forward to seeing you and your friends and family members in the future if we are so fortunate.
Great dentist, especially considering you get help when you need it. Got professional treatment and a helpful consultation. Friendly front desk. Highly recommended.
