My dentist anxiety is 15 out of 10, and pain tolerance nil. The folks at the Winchester Road office were super understanding and empathetic. Their kindness was a Godsend. Dr. Cole saw my discomfort, and was able to use gentler, rubber tipped tools, so that the pain level was tolerable. I cannot thank them enough.
Hi, Casey. We appreciate the kind words and are glad we could provide you with a positive experience!
I was seen on same day by Dr. Todd. I had lots of mouth pain and he immediately gave treatment for quick relief. Dr Todd and entire staff at Harrison Dental could not have been more accommodating and I would highly recommend them to anyone looking for great dental services.
Thank you so much for your kind words, Susie. We really appreciate you taking the time out to share your experience with us.
Best Regards,
Harrison Dental Group
Jackie was my hygienist, she did a perfect job. The staff was friendly and I had very little wait time.
Hi, Chris. Thank you so much for leaving us a stellar review!
One of few dental groups who allow adults in the exam room with their little ones! The staff is always so friendly & patient, even with the curious kids like mine!
Hi, Raevynn. We are thrilled to learn that you had a positive experience with us!
always a great experience, fast service and they answer all my questions thank you
Hi, Jane. Thanks for taking the time to share your positive experience. We truly appreciate it!
Good experience didnt feel any pain. Christy is so nice ( Winchester area) she explained to me about my finances and other insurance info.
Hi, Tin. We appreciate the kind words and are glad we could provide you with a positive experience!
I haven’t been A patient of Harrison dental very long and today I had what most would consider a slightly painful procedure. Jacqueline was very pleasant and calming. She made today’s visit easy thank you.
Hi, Cortney. Thank you so much for leaving us a stellar review!
Everyone was so helpful and genuinely concerned about issues you're facing. They make having a dental procedure actually delightful. 😁
Hi, Celia. Thank you so much for leaving us a stellar review!
I bring my disabled son here for his dental needs, which is quite difficult on all of us. Jackie, the hygienist, is wonderful. We followed her here from her previous employment because she knows how to clean Michael’s teeth without a lot of stress. I would very much recommend this dentistry practice for anyone, especially if you have a special needs member of your family.
Hi, Patti. Your feedback is highly appreciated. Thank you for the review!
Friendly, kind and helpful from the time you enter the door. Very caring , supportive and warm staff who truly make you feel welcomed and comfortable.
Hi, Diana. We are thrilled to learn that you had a positive experience with us!
I have many friends that come here so I decided to give them a try but I definitely wouldn't recommend it to new patients. My first appointment felt more like a sales pitch, they spent quite a few minutes trying to sell me a Waterpik. Later they told me I urgently needed a deep cleaning done in 2 seperate sessions with numbing. They also told me I had 4 cavities that needed to be taken care of soon. They said they couldn't get started on anything that day so when I tried to make an appointment to get all my dental work done, they didn't have any openings with the dental hygienist soon. With all this, my plan was gonna be pricey even with my insurance and since they told me a I urgently needed to get this taken care of I went with another dentist. This other dental office did my cleaning in my first visit in one session and no numbing and they also told me I had no cavities. Was very confused why Harrison dental had told me all thoses things, months passed and my teeth are fine so I'm glad I decided to get a second opinion
Thank you for providing your feedback and letting us know about this issue, Jeanette. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (260) 747-4747 and we'd be happy to help you out.
Cheers,
Harrison Dental Group
Jaqui made me feel comfortable and cleaned my teeth really well. She also made sure the any issues with my teeth weren’t missed!
Hi, Terra. Thanks for taking the time to share your positive experience. We truly appreciate it!
This office is very clean bright and cheerful atmosphere. The staff are kind and friendly. You can tell that they care about their patients. They explain things fully ,which is always good to understand when dealing with your health.
Hi, Tab. We appreciate the kind words and are glad we could provide you with a positive experience!
I have went to Harrison Dental on Winchester Rd for over a decade and it’s been my favorite place to go for dental care. Great place and environment for you and your kids. Staff is caring and also cheerful looking out for you and your family when it comes to dental care. At Harrison Dental you get treated like you are part of their family.
Hi, Ba. We are thrilled to learn that you had a positive experience with us!
Staff and doctor was very informative and kind. First time at this dentist and will definitely return. Made both of us feel welcome and at ease.
Hi, Brenda. We are thrilled to learn that you had a positive experience with us!
Had a tooth extraction that went very well. Made sure I was comfortable, knew when the numbing shot was about to be administered. When done Iwas given instructions as to what was required to heal wound properly. The Dentist also went through what my options would be going forward. Looking forward to getting my missing molar replaced. Thanks
Hi, Joseph. We appreciate the kind words and are glad we could provide you with a positive experience!
The tech and doctor could have been a bit more personable. Introductions are always great when being so intimately close to someone’s face. X-rays were the most efficient of the three locations we’ve visited thus far. Front desk staff was the friendliest by far of the three locations we’ve visited this summer.
Hi, Vanessa. Thanks for taking the time to share your positive experience. We truly appreciate it!
I’ve been a patient of Harrison Dental for about 40 years. I’m a difficult patient to treat because of my extreme anxiety and gag reflex. Dr. Harrison and his staff have always treated me with respect and they always try to make my appointments a pleasant experience. The office staff members are well trained and professional. They have always treated me like a family member.
Hi, Rt. Thanks for taking the time to share your positive experience. We truly appreciate it!
This is a very nice office, clean, helpful staff and our doctors have been great. I really need to praise Melanie, she helped us with an insurance issue and spent countless hours documenting and sending in claims that kept getting rejected by no fault of hers. Anthem would not help out at all and she made several follow up calls and sent in countless documents they required. In the end after all the work she finally was able to get our claim covered. We appreciate her so much. Thanks Melanie you are a rock star employee and Harrison is very lucky to have someone like you there looking out for their clients. I would give her 6 stars if I could!
Hi, Matthew. We are thrilled to learn that you had a positive experience with us!
The path getting to the appointment was rocky but once I made it to the appointment itself, the experience was great. I scheduled online and filled out paperwork online. Before I even set foot in the office I was called three times. The first time they left a message telling me they needed me to fill out paperwork and to reschedule because the online calendar I scheduled on was incorrect. My thought process with this is why offer this option if it’s not working correctly and requires front desk to reach out to reschedule? I called back and spoke to someone which was call two. During this call I was told that I needed to clarify what the appointment was for and I also confirmed they had my documents I had filled out online. They confirmed, they confirmed the day and time of the appointment and didn’t even mention the scheduling issue and then told me to go to the wrong location. I called back and confirmed that the location was actually the one I wanted and they confirmed and apologized for the mix up. Then I get another call a day before the appointment asking me to reschedule because the calendar online was incorrect. I chose a time and moved my day around to make it work. Day of the appointment I get another call asking me if I wanted to come in half an hour earlier than had just been agreed upon the day prior. This was a voicemail left on my phone because I was getting ready to attend the appointment at the new time I had changed it to. So much back and forth but I got to the appointment. The front desk was kind, attentive, and made sure to make the check in easy. The hygienist was very nice too. I have a very anxious kid (the patient) so to have a hygienist that was so soft spoken and patient was helpful. My child didn’t seem to get super anxious for once which is a huge win because usually the dentist is a very high anxiety/stress situation. The dentist himself was great too. He seemed to just be himself and was attentive and kind. He too, didn’t seem to alarm my kid which again, HUGE WIN. Overall the in person experience made it worth it and caused me to decide to make an appointment for myself. Maybe the lead up was a fluke but the experience overall was positive. They redeemed themselves well!
Thank you so much for your kind words, Cristina. We really appreciate you taking the time out to share your experience with us.
Best Regards,
Harrison Dental Group
