Every dentist claims to be better than the last here. I’ve been going here for at least 3 years and I’ve had more than that numbet in dentists. However, this last one might be the best one I’ve ever had here. I wish I had caught her name. She fixed two previous fillings that my last dentist here had done. As well as cleaning my teeth better than they have been in so long. I hope I continue to get her .
Thank you for sharing your experience! We're thrilled to hear that you found a dentist who met your expectations and provided such attentive care. Your feedback is invaluable as we strive to maintain a high standard of service. If you have any specific requests for future appointments, please feel free to reach out to our office. We look forward to seeing you again!
I love how quick and thorough they are. Got my teeth deep cleaned and scheduled for my next appointment in less than an hour. Appointments are preferred of course but they also take walk ins.
Thank you for sharing your experience! We're thrilled to hear that you found our team both efficient and thorough. It's great to know that our scheduling options, including walk-ins, are working well for our patients. We look forward to seeing you at your next appointment!
Went to get a tooth pulled and in return they tried many times to get my to do a root canal or crown. Even in the day I was schedule for the tooth removal. Then she shredded the side of my mouth with the tool uses to saw down my tooth. Had 4 stitches for a tooth pulling! The little mirror almost went down my throat when she looked away and kept the tool in my mouth I had to push her hand away!!! If I could give a zero I would
My 10 year old came in with a half decaying baby tooth. We received same-day treatment. Excellent Dentist!!!! DR.Numbers was very knowledgeable and had excellent bedside manner. Definitely coming back!
The front desk was welcoming. The assistant, Makayla did a great job with my x-rays. I was impressed with the staff, especially Dr. Numbers. She was very thorough and explained all my options and answered all questions. I felt like she was truly invested in my oral health.
Thank you for sharing your experience! We're thrilled to hear that our front desk team made you feel welcome and that Makayla provided excellent care during your x-rays. It's wonderful to know that Dr. Numbers took the time to thoroughly explain your options and address your questions. We appreciate your feedback and are dedicated to ensuring every patient feels valued and informed.
Lakewood Family Dental treats everyone like family. Everytime I go to my appointments they welcome me like family. They explain everything to you and you never leave feeling like you ain't wanted. I highly recommend this place to anyone. You will be completely satisfied.
Thank you for your wonderful feedback! It’s heartwarming to hear that you feel welcomed and valued during your visits. We strive to create a family-like atmosphere and ensure that every patient leaves feeling informed and appreciated. Your recommendation means a lot to us!
Alot of new faces making coming to the dentist more pleasant. Amber & my new female dentist from Aspen Dental were a nice surprise as I still miss my friendly/ gentle dentist that moved to Louisiana. Outstanding listeners, care. Appreciated that my pain tolerance and financial needs were taken into consideration as the dentist found a way to revise my old care plan.
Because I appreciate good service and write good and bad reviews. I also want to point out that I pay what I owe. Not trying to not pay. In fact, I never ask for any type of compensation, discount for the error I am about to explain. I visited the Lakewood Dentistry for about the 3rd time in March of 2025 for routine x-rays and cleaning. I had been and the previous experience was good. I advised that I had new insurance, and they stated that they accepted it. I received the service and upon leaving was charged and I paid $52 co-pay. Never mind this time was very unprofessional and the young ladies seem to be unhappy with their employment. Gutten for punishment, I scheduled the follow-up service for 30 days later only to later be canceled due to what apparently was a dispute between the owners/Dentist. Months later, after they reopened under “new management”, they send me a bill for $562. I was shocked. “You said I was cover.” “You said you accepted my insurance. In fact you only charged a co-pay.” This type of management and business practices is why the firm failed. All this to say, Lakewood Dentistry is a horrible place. I would not recommend doing business with me. I have since found Middleton Dentistry, with two location, and find them to professional and caring. And don't thank me, do better!
Thank you for sharing your feedback. We’re genuinely sorry for the frustration and confusion you experienced—this is certainly not the experience we want any patient to have.
We want to clarify that insurance coverage is determined by the insurance provider, and while we do our best to verify benefits at the time of service, claims can occasionally be reprocessed or adjusted by insurance companies after the visit. When this happens, a balance may unfortunately remain, even if a copay was collected initially. We understand how upsetting it can be to receive a bill months later, and we regret that this was not communicated more clearly.
We also acknowledge the disruption caused by the temporary closure and transition in management. While ownership and operational changes were taking place, our priority should have been ensuring clear communication with our patients, and we apologize that this fell short in your case.
Please know that we never assume a patient is trying to avoid payment, and we appreciate you sharing that perspective. Our goal is transparency, fairness, and quality care, and we are sorry that your experience did not reflect that.
If you are open to it, we would welcome the opportunity to review your account in detail and discuss the charges directly. Our team is committed to improving and doing better moving forward.
We truly appreciate your feedback—it helps us grow and improve.
i’m not one to leave bad reviews but this was too bad of an experience not to leave one. the worst dental experience of my life. if i could leave 0 stars, i would.
i didn’t have dental insurance, so i saw that they had $99 deal for new patients without insurance for exams and x rays. figured it was the cleaning as well, but my mistake for assuming the cleaning would be involved. i was asked when i got there if id be getting a cleaning and said yes, but they failed to mention it’d be $160 extra for that. no one told me whatsoever. i get into the exam room and immediately have x rays taken and then after that, i waited about 45 minutes for someone to come in and start my “cleaning”. finally, the dentist comes in and i tell her my concerns and everything. after talking for a bit, the dentist starts using a drill on my teeth, basically drilling the top layer off my teeth (feeling like she’s nicking my gums) and the assistant is holding the water and air hose in my mouth, pressing one of them far in the back of my mouth, making me gag. i have never gagged at the dentist before nor been so terrified and uncomfortable that they’re drilling my teeth. I have had many teeth cleanings in my life from many different dentists, all of which never included a drill. after all that, they say that they’re done and i can go up front to wait to reschedule without any flossing or polishing of my teeth. i wait and am called up to the front desk and am told i owe an additional $160 on top of the $99 i already paid for the “cleaning” i got. i told them i waited for 45 minutes for the dentist and no one actually cleaned my teeth and that no one told me there would be an extra up charge for cleaning. again, my bad that i assumed it was included, but they definitely could’ve disclosed that it’d be extra. luckily, the front desk lady was nice enough to ask someone for advice and gave me two options of either getting back in the chair and actually having some polishing and flossing done (why wasn’t it done in the first place if it’s part of the cleaning??), or she can cut the $160 in half. i decided to go with the second option and pay for my mistakes of trying this place just so i can leave. so, all in all, i have never had a worse dental experience in my entire life. wouldn’t recommend to anyone. honestly, blows my mind that they have such great reviews.
A great experience! Everyone was very friendly and helpful. Loved the dentist she put my grand daughter at ease during the visit. Highly recommend!
My wife had an appointment with Dr. Numbers she was absolutely amazing. She was very professional and you can tell she really cares about her patients! Will definitely return to her!
Thank you for sharing your experience! We're thrilled to hear that we made such a positive impression. Our team is dedicated to providing compassionate care, and it's wonderful to know that it resonated with you and your wife. We look forward to welcoming you both back soon!
Warm, welcoming, remodeled lobby, experience from start to scheduling was very easy m, and professional. New staff definitely impressive, plus my previous dentist came here. Dr. Numbers. So, today Friday, 2 days later, the crown Dr. ASHMEET, re-cemented on my root canal, fell out again THIS MORNING, so closed mouth for the weekend I guess
I called to set an appointment for a cleaning. It was set for 2months later. I came for the appointment they did X-rays and then wanted to do some other things that needed insurance approval. Set me another appointment for a month and half away and I got nothing done. Example: I go in to get an oil change and they say I need 4 tires, rear end work and a paint job. Come back later we'll do it all. All I wanted was my oil changed and I didn't get anything done. Not happy at all.
Thank You for your review!
Unfortunately I had to make an emergency appointment as I chipped my tooth & it was causing some pain, whichI was able to do same day. They even got me back before my scheduled appointment time too! Dr. Ashmeet was amazing! She tested my nerves before deciding whether a filling or root canal was the right choice. I felt seen heard & cared for! Thank you Lakewood Family Dental! ♡
Janelle, Thank You for your 5 Star Review!
Dr.Numbers was so caring and upfront, she definitely cares about her clients best interest. Super kind! Faith was awesome at her job as well! She explained my treatment plans finances perfectly. Thank you ladies!
A K, Thank You for your 5 Star Review!
I had a great experience with Lakewood family dental. We saw Dr Numbers and she was amazing you can tell she loves what she does. My daughter is 10 and broke her front tooth and she was able to repair her front tooth within the same appointment.
Magaly, Thank You for your 5 Star Review!
My Client had a 10:00 a.m dental appointment this morning for his annual cleaning exam.. Which started out not on time. I asked the receptionist @ 10:15 a.m were they running behind. Finally @ 10:40 a.m. he was called back. As i waited in the cold waiting room wondering what was taking so long and nothing everyone that was there before us and the patients that came after us were treated and gone. So i asked the receptionist could she check and see what was taking so long. She replied that they were finishing up and he should be done shortly. I waited for another half hour and he still wasn't done. So I took it upon myself to go see what was going on. My client was still sitting in the chair unattended and his cleaning wasn't completed. The doctor and another staff was working on another patient across the hall. When the Doctor enter the room i question her about why was the cleaning taking so long. She stated that there was an emergency. Short staffed and all her excuses. The bottom line was that my client was totally disrespected and pushed aside because he was special needs and could not advocate for himself and was taken advantage of. There was no reason we should have to spend 3 hours and 10 minutes at this appointment. If all these problems occurred someone should have communicated with me. I was also on my job and had other participants to see.I feel this appointment was very disrespectful and unprofessional. And will not be returning to your establishment.
Thank You for your review!
first time patient -
i had to find a new dentist due to turning 18 & not being able to see my pediatric dentist anymore. front staff wasn’t welcoming and did not acknowledge anything about it being my first time in. when i was took back the assistant also did nothing to make it feel welcoming. took me into a room and typed on the computer leaving the room randomly at times without telling us what was going on. super weird. another girl came in and took x-rays, shortly after the doctor came in, did not introduce herself (still don’t know her name) or even say hi. she looked at the x-rays and looked in my mouth and talked for a minute about what needed done, and then proceeded to clean my teeth. as i am already uncomfortable and feel super unwelcome the doctor asked the assistant for numbing cream. since i never in my life have needed numbing cream for a cleaning and having bad experiences at the dentist as a kid, (before i found the perfect pediatric dentist) i got nervous. overall bad experience. they had previously on the phone explained that they accepted my insurance when we made the appointment, come to find out at the end of this just bad dentist visit, they didn’t, and then the lady at the front asked my mom to leave a 5 star review 😅… do not recommend if you’re looking for a warm friendly and welcoming dentist.
Thank You for your review!
I have never seen such attentiveness they're all kind and actually talks to you about what is going to be done and gives and explains your options and is very thoughtful and thorough. I have never had a dentist actually take the time to talk to you face to face. Doctor Numbers you're amazing and Melody you're a pure angel you helped calm me down and talked with me on a professional personal level there need to be more Doctors and Staff at more places. I would definitely recommend Lakewood Dental because if you want to feel like home and safe and listened to. And have a great smile go there!!
Thank you Lakewood Dental
Lena Truman
11/05/2025
2:50pm
Lena, Thank You For Your 5 Star Review!!!
I was supposed to have my wisdom teeth removed since last Thursday. The first time I went in, they told me my appointment was cancelled and they didn’t give me any heads up about it. I was told to come back next Thursday and I even received a physical card by them that had the date and the time for my next appointment. I called again today, and was told they don’t see any open appointments for me today or any upcoming days but they see the record of my previous visit. The lady told me to call again at 2, which was after their lunch break and so I did. I was on the phone with a different lady and she told me she doesn’t see any history of my visits of me and that the surgeon is ONLY available on Wednesdays.
Hello, please don’t hesitate to give us a call at 260-399-1333. We’d be happy to assist you with rescheduling and help clear up any confusion.
To clarify, our current process is for patients to first see our general dentist. Following that visit, she can provide a referral to our oral surgeon, who is available on Wednesdays only.
We truly understand how important this appointment is to you, and we’re here to make sure everything goes as smoothly as possible. We look forward to speaking with you soon and getting everything taken care of. Thank you
