Honestly, my kids had their wisdom teeth taken out at Oral Surgeons of Southern Illinois over a decade ago, and it went perfectly. Fast forward to today—I just had a follow-up after a tooth extraction in O'Fallon, IL, and I'm so glad I stuck with Dr. Schultz and his team. They're the kindest, most caring group I've ever met! Super knowledgeable but explain things in a way that actually makes sense. Plus, they're actually fun to be around. Couldn't be happier with the oral surgery care here.
Thanks for sticking with us all these years! We're glad your tooth extraction and follow-up in O'Fallon, IL went smoothly. The team at Oral Surgeons of Southern Illinois loves making patients feel comfortable. Hope to see you again if you ever need wisdom teeth removal or other care!
Got A+ care from everyone at this O'Fallon, IL office. The staff was always happy to answer questions and upfront about how our insurance worked. They were super accommodating on the day of my daughter's wisdom teeth removal—we even did the consult and procedure same day due to our schedule, and it went great. Dr. Schultz was polite and explained everything clearly. Discharge directions were easy to follow, and my daughter had no issues after. They even worked with us for the follow-up appointment. Really impressed with how they handle dental implants and extractions too.
Appreciate you mentioning our insurance help and same-day wisdom teeth removal in O'Fallon, IL! At Oral Surgeons of Southern Illinois, we try to make scheduling easy for families. Glad your daughter recovered well—thanks for trusting us with her care.
Recently fell on a church trip to Greece and bit my tongue badly. The office staff in O'Fallon, IL rushed me in so Dr. Schultz could check it out, and he got me in quick for stitches. He was so kind explaining everything and did a phenomenal job fixing my tongue (ouch!). Can't thank them enough for the fast emergency dental care and comfort. Love this place and wouldn't go anywhere else for oral surgery in Southern Illinois!
Thanks for sharing your emergency dental care experience in O'Fallon, IL. At Oral Surgeons of Southern Illinois, we're here to help with urgent needs like tongue injuries. Glad Dr. Schultz could provide quick, comforting care—hope you're healing well!
If you need any sort of oral surgery, look no further than OSSI! Dr. Schultz and the entire OSSI team made what I felt would be a terrible experience (Wisdom Teeth removal) into a pleasant, swift and relaxing experience. From the initial consult, to the actual procedure I was put at ease and provided with every option conceivable!
Stop wasting your time and give OSSI a call, you won’t be disappointed!
Had to get a tooth extraction done, and Dr. Schultz was excellent—explained my options and what to expect. I'm usually nervous about dental work, but they put me at ease and made me feel comfortable. Manny, the assistant, couldn't have been nicer or more patient; she's a true asset to this O'Fallon, IL office. Very thankful for their excellent care with extractions and oral surgery. Would definitely recommend them to anyone in the area!
Thanks for the kind words about your tooth extraction in O'Fallon, IL! We're glad Dr. Schultz and Manny at Oral Surgeons of Southern Illinois made you feel comfortable. Appreciate you trusting us with your care—hope to see you again if needed.
Can't say enough good things about this team in O'Fallon, IL. From start to finish, everything was professional, compassionate, and all about patient care. Dr. Schultz is a top-of-the-line oral surgeon, and his assistant Manny was amazing. Highly recommend them for anything from wisdom teeth removal to dental implants. Seriously, they're the best in Southern Illinois!
Thanks for the high praise for our team in O'Fallon, IL! At Oral Surgeons of Southern Illinois, we're committed to compassionate care for procedures like wisdom teeth removal. Glad Manny and Dr. Schultz stood out—appreciate the recommendation!
I had a tooth extraction by Dr. Schultz and staff. I was really nervous but they talked me through the entire procedure and it went great!!! So nice and reassuring! Dr. Schultz was wonderful, he wasn’t in a hurry and treated me as if I was his only patient of the day. What a great and surprising experience!! Thank you Dr. Schultz and staff!!!!!!!
I highly recommend Dr. Schultz and his staff. They explained everything very thoroughly, were very pleasant and most importantly delivered great results! Both of my children had their wisdom teeth extracted there and both recovered quickly and without any complications.
My daughter had her wisdom teeth removed here in O'Fallon, IL, and Dr. Schultz and his staff were absolutely wonderful. They took time to explain the procedure in detail and gave step-by-step care instructions for after. Dr. Schultz even called that night to check on her! The whole thing went very well. Highly recommend them for oral surgery and extractions in the area.
Thanks for sharing your daughter's wisdom teeth removal experience in O'Fallon, IL! At Oral Surgeons of Southern Illinois, we believe in thorough follow-up care. Glad Dr. Schultz's call helped—hope she's doing great!
Dr. Schultz and his staff in O'Fallon, IL are friendly and very accommodating. My daughter was super anxious about her wisdom teeth removal, but on surgery day, both Dr. Schultz and Tammy went the extra mile to care for her. We were well informed about the procedure and aftercare, and Dr. Schultz called that night to check on her recovery. Would highly recommend them for wisdom teeth removal and other oral surgery needs in Southern Illinois.
Thanks for the review from O'Fallon, IL! At Oral Surgeons of Southern Illinois, we're happy Dr. Schultz and Tammy could ease your daughter's anxiety during her wisdom teeth removal. Glad the follow-up call helped—appreciate you recommending us!
I give Dr. Schultz and all the staff at Oral Surgeons of Southern IL5 stars. I had an extraction today and everyone was courteous and professional. Dr. Schultz and his assistant made sure I understood what was going to happen and when they sent me home I recieved verbal and written instructions. He called me a couple hours later to make sure I was doing well. Thank you for Dr. Schultz for a fantastic experience.
Thank you spending the time to share your experience at Oral Surgeons of Southern Illinois. We really appreciate it!
This O'Fallon, IL office is absolutely wonderful! I had to have 3 wisdom teeth removed plus 2 other broken teeth. As someone who's never had major tooth problems, I was a little nervous, but the staff was amazing—everyone was so friendly and caring. The whole place felt welcoming and super clean. Dr. Schultz was terrific too; he talked me through everything, which made the wisdom teeth removal process smooth. Honestly, couldn't have picked a better spot for oral surgery in Southern Illinois.
Thanks for choosing us for your wisdom teeth removal in O'Fallon, IL! At Oral Surgeons of Southern Illinois, we aim to make procedures like yours as smooth as possible. Glad Dr. Schultz and the team helped ease your nerves—appreciate the trust!
The office of Dr Shultz did an excellent job with removing my daughter's wisdom teeth. Tammy was so kind and fun and made her comfortable in the process! The whole team was professional from start to finish. Thank you all so much - we highly recommend this office!
We are glad you had an excellent experience at Oral Surgeons of Southern Illinois. Thank you again for the review.
Just had an extraction today at this O'Fallon, IL facility, and I'm giving everyone 5 stars. The office is clean, fresh, and calming, and the staff is friendly, helpful, and professional. From the consultation to the extraction, they've been great. Dr. Schultz is super friendly but straight to the facts, which I appreciate. The kind woman who took my x-rays and assisted today (sorry, bad with names!) really knows her stuff. Don't go anywhere else for your oral surgery needs in Southern Illinois—they've got dental implants and extractions down pat.
Thanks for the 5-star review after your extraction in O'Fallon, IL! We're happy the team at Oral Surgeons of Southern Illinois made you feel comfortable. Glad you appreciated Dr. Schultz's approach—hope you're recovering well!
Our daughter recently had her wisdom teeth out at this O'Fallon, IL office, and she was well cared for from arrival until they buckled her in the car. Dr. Schultz and Tammy were both friendly and thorough, making her comfort a priority. Their calm manner eased her anxiety, and Dr. Schultz called that evening to check in. Really appreciated the excellent care with oral surgery and extractions—would definitely recommend them in Southern Illinois!
Thanks for trusting us with your daughter's wisdom teeth removal in O'Fallon, IL! At Oral Surgeons of Southern Illinois, we're glad Dr. Schultz and Tammy could ease her anxiety. Appreciate you recommending our oral surgery services!
Dr. Schultz and his assistant Manny did a phenomenal job at removing my wisdom teeth earlier this month. They were very knowledgeable, professional, and put me completely at ease. The procedure went flawlessly and the healing process has been uneventful. Dr. Schultz even called me the evening of the procedure to check on me. Thanks for the great care!
Thank you for the review. We appreciate that you spent the time to let others know about your experience at Oral Surgeons of Southern Illinois.
The entire staff at OSSI has been great to work with. Dr Schultz took great care of explaining the procedures in plain English. The day of my procedure he contacted me to follow up on my status, HE called. What doctors do that nowadays?? Nurse Manny was very kind, patient, and took great care to ensure I was comfortable. My surgery itself was faster than anticipated and pleasant (if one could say such things for oral surgery). 🙂
Thank you Elvira!! We are glad you had a pleasant experience at Oral Surgeons of Southern Illinois. We take pride in comfort and communication. They tend to go hand and hand. Thanks again for the review and sharing your experience!
We are so grateful for this office!!! My husband had to have an emergency extraction. The office was very prompt to help & get him in the same day we called. The office staff, assistants & Dr Schultz were very caring, kind, and precise about the procedure!! It made my husband feel at ease. Dr Schultz even called after the procedure to make sure my husband was doing ok.
Thank you Oral Surgeons of Southern Illinois!!! We would recommend this office to anyone:)
Thank you so much for the great review! We really appreciate that you took the time to share your experience at Oral Surgeons Of Southern Illinois.
Very professional office. Nurse Manny was very caring about any questions or concerns I had after my daughters surgery. I was impressed by Dr Schultz as my daughters case was not any easy one. Also impressed that he himself contacted me by phone that night to check up on my daughter. Lastly, thank you to the front office for being an excellent way to get the appointments scheduled, working with my insurance, and being very pleasant the day of the surgery when I needed a smile to calm my nerves!
Thank you for the review! We appreciate the great feedback. A great experience and patient comfort are so important to us. Thank you again for the recommendation.
The Doctors and Nurses are worth 10/5 stars, stellar work, minimal pain, clear instructions. I would love to visit them anytime I have issues....but their front office staff can be the rudest people to ever grace such wonderful doctors. They are rude and condescending refusing to read and understand question about billing statements. Apparently after paying our part at the time of surgery, we never received a statement/bill for items (not covered by insurance) for the remaining balance or it was misplaced. We then receive a very rude statement 6 months later and as far as we can remember, this was the only statement we received. When asking if only the two statements were received we received an even more rude response about we are required to pay even though we literally said we were on our way to pay the balance and they are not obligated to send anymore statements before sending to collections. The unfortunate part is they have our phone numbers and email addresses and could have tried reaching out to notify us of an outstanding bill. Please be aware that with this front office staff you will have to be more pro-active with their chosen level of engagement to ensure your credit history is not affected by what you could assume is their own lack of trying.
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I have reached out to Dr. Schultz after his response and provided a short story of grievances I had with the customer service we received. I have edited from 1 to 4 stars as I cannot verify that any changes will/have taken place based on my suggestions, but I would recommend anyone and everyone to visit this Oral Surgeon. I also cleaned up some verbiage as I have thought about my choice of words. The full review will stand as its history is still important to services I received. I do not wish ill on any staff for issues, only growth as people to be more fair and kind.
Larry,
Sorry your experience was less than optimal. We work hard for our patients in all aspects of their care. While it is easy to review and verify the dates and methods of our documentation and communication, I see you are upset. If there is any way we can revise our relationship, it is important to me. I am always available to discuss any concerns with our office or staff.
Very respectfully,
Dr. Schultz