Honestly, I'm really disappointed with my experience at Sitwell Dental in Albany. I went in for two cracked molars from Invisalign and specifically asked about onlays, but they pushed me towards fillings without warning me they'd fail fast. Both broke within six months. Later, my regular dentist found they never even removed the old filling material—just slapped new stuff over a compromised tooth. Plus, the office vibe was dismissive and kinda aggressive when I questioned things. Not what I expected.
We're sorry to hear about your experience at Sitwell Dental Albany. Our goal is always to recommend the best long-term options, but we clearly fell short here. We take your concerns about communication seriously and will review this internally to improve. We appreciate you sharing your feedback.
So glad I found Sitwell Dental in Albany! Not once did they make me feel bad about my teeth or the amount of work I need—other places have done that. They focused on what I needed right away to feel better, and that's exactly what I got. Dr. Godi and her assistant were so compassionate and caring. Couldn't ask for a better experience.
Thanks for sharing your kind words! At Sitwell Dental Albany, we believe everyone deserves compassionate care without judgment. Dr. Godi and our team are thrilled you felt comfortable. Looking forward to seeing you again for your continued dental care!
Really great place! The whole team at Sitwell Dental in Albany is awesome—they genuinely care about patients. Dr. Sara was super communicative and patient with me. If you're looking for a dentist in Albany, this is the spot.
Thanks for the shout-out! Dr. Sara and our Albany team work hard to make every visit comfortable. We're glad you had a great experience and hope to see you again soon for your dental needs.
Best dental experience of my life! The office in Albany was easy to find. Front staff were professional and kind. My hygienist explained every step of the x-rays and cleaning, and even documented some gum recession to watch for, offering tips to prevent more. She was super gentle on my sensitive teeth. Dr. Najam was thorough and gentle too. Would recommend to anyone needing preventive dentistry in Albany.
Wow, thank you! Our Albany team loves helping patients feel at ease during preventive dentistry. Dr. Najam and our hygienist are glad you had such a positive experience. See you at your next cleaning!
I always have a quick and friendly check in and get into my appointment in a timely fashion. My hygienist, Noel, is very gentle, but thorough and explains everything while giving suggestions. They make going to the dentist the best experience as it can be. So glad I found Sitwell in Albany!
Dr. Sarah was wonderful with my dentist anxiety—she made adjustments to keep me comfortable and explained everything step by step. Her assistant was super calming. Tayia kept me relaxed too. They work like a well-oiled machine! If you're nervous about the dentist in Albany, this is the place.
Thank you for sharing! At Sitwell Dental Albany, we understand dental anxiety and strive to make every visit calming. Dr. Sarah and the team are thrilled you felt at ease. Looking forward to your next visit!
Absolutely love Sitwell! Can only currently speak for the Albany location as that is the only one I have been to as of yet. Molly, the dental hygienist was extremely kind and conscious of my dentist anxiety. She checked in on me regularly to make sure I was doing okay throughout my cleaning. She thoroughly explained what she was doing as well. Dr. Najam was incredibly kind as well and made sure all of my questions were answered. If you are someone who is anxious in regard to going to the dentist, I highly recommend this practice!
The visit today was my first appointment with the practice as a new patient. I had a cleaning performed by Noel and she did an awesome job. I also met with Dr. Sarah who was very nice and did a thorough evaluation of my teeth. I was very happy with the appointment and look forward to an ongoing relationship with Sitwell Dental.
I have been going through pain for a very long time. This office is the best office I have ever been to. The staff there is amazing, how they are helping me get through my dental anxiety is simply amazing. They are so supportive and guide you step by step while they are doing the procedure. Dr. Sara, Ariel, Tayia, And Noel helped me get through my first dental appointment successfully. Even though I have a long way to go to complete my treatment I know that I am in the right hands with this office. Thank you so much for what you guys have done and for what you’re about to do with my dental care.
Dr. Sara was amazing but the star was absolutely the Dental Assistant Tayia. Tayia explained everything and made me feel super comfortable! I felt like I understood every piece what was being done and they went at a pace that made me remain comfortable throughout my entire visit.
Everyone there is fabulous! We took our 2 year old there for her first dentist experience and everyone who interacted with her was wonderful. Ariel at the front desk is so helpful and kind. My husband and I both had appointments as well and the dental hygienests we all had were fantastic and especially gentle with our little one. Highly recommend for kids and adults.
Another great experience. Dr. Sara came in with a pleasantly cheerful attitude and forward thinking in her communication. Erica was just as friendly and also focused on where do we go from here. They both kept their attention properly focused on what they were doing, and never asked questions while my mouth was full of instruments.
I had a great experience with Dr. Najam. She did my root canal, and even though I was really nervous, she took the time to explain everything and made me feel at ease. She has a really calming presence, and the whole procedure was quick and efficient. Definitely recommend her!
Dr. Sara is a joy. I had two crowns replaced and the procedure went smoothly. She is very kind, knowledgeable and gentle. She explains every part of the procedure before she starts and during the procedure. I am very satisfied with her work. Lauren was the best assistant I have ever dealt with; she was friendly and made me feel at ease. The staff are very friendly and courteous. I would definitely recommend Sitwell Albany. It’s a “10” in my book!
My first time at Sitwell Dental in Albany totally exceeded expectations. The teamwork was amazing—everyone professional and courteous. The office is super clean and has a relaxing vibe with funny animal videos playing. Special thanks to Nicole, my hygienist—best cleaning ever! Mia and Arielle were great too. Loved it!
So happy to hear your first visit was a hit! Nicole, Mia, Arielle, and the whole Sitwell Dental Albany team appreciate your kind words. We aim to make dental hygiene visits relaxing and fun. See you next time!
Absolutely fantastic experience with Dr. Tiffany and Jess for my dental implants in Albany! From start to finish, everything was smooth. Dr. Tiffany is super skilled and really cares about comfort. The procedure was extensive and a bit painful, but I felt fully informed. The results? My new implants look and feel like natural teeth. Couldn't be happier with Dr. Tiffany and Dr. John O'Brien.
Thank you for trusting us with your dental implants at Sitwell Dental Albany! Dr. Tiffany and Dr. O'Brien are dedicated to exceptional results. We're thrilled you love your new smile—welcome back anytime!
Sitwell Dental in Albany has been amazing for me! The front desk lady greets me with smiles and laughs, instantly putting me at ease. They got me in quick when I was in pain. Dr. Sarah listened to everything and answered all my questions. Her team works so efficiently together. During the procedure, I felt no pain at all. Definitely the only dental office I'll go to in the Capital Region.
We're so glad Dr. Sarah and our Albany team could help you feel comfortable and pain-free! Thanks for trusting Sitwell Dental with your care. We'll be here whenever you need us.
Been a patient at Sitwell Dental in Albany for years after bad experiences elsewhere. They always listen and take my concerns seriously with kindness I've never had before. They work with my schedule and offer treatment options, plus they accept Care Credit for out-of-pocket costs—a huge plus. My whole family and even coworkers now go here. Highly recommend for general dentistry in Albany.
We're honored to have you and your family as part of the Sitwell Dental Albany community! Providing compassionate general dentistry and flexible options is our priority. Thanks for spreading the word—see you at your next visit!
First visit to Sitwell Dental in Albany—WOW! Receptionist Ariel was super friendly and explained my insurance clearly. Had a cleaning with Noel—best cleaning ever! Mia the assistant was also really friendly. Awesome office, I highly recommend them for dental hygiene in Albany.
Thanks for the awesome review! Ariel, Noel, and Mia at Sitwell Dental Albany are thrilled you had a great first visit. We look forward to helping you maintain a healthy smile with top-notch dental hygiene services!
I've been going to Sitwell Dental for a little over a year. Dr. Sarah, along with the dental assistants and hygienists, is amazing. They show me patience and kindness every time I visit, which is rare for me when it comes to dental practices. I highly recommend everyone reading this review to check them out—you'll be glad you did! They accept many different insurance plans and are excellent at getting you an appointment as soon as possible. If you're looking for a wonderful practice where the professionals truly care, you've found it here!