Everyone there was personable and professional. They had a nice waiting room area but no TV. I did not like the 18 dental X-rays that were taken of my teeth, plus a stand up panoramic one. Makes me wonder how dentists were successful years ago with only taking 2 or 3.
Thank you for your feedback! We’re glad to hear that you found our team personable and professional and enjoyed our waiting area. We do actually have a TV in the waiting room, and we apologize if it wasn’t on during your visit.
Regarding the X-rays, we understand that it can feel like a lot. The full set of images, along with the panoramic X-ray, is part of the standard of care for a comprehensive exam. They allow our doctors to thoroughly evaluate areas that can’t be seen during a visual exam alone, such as between teeth, under existing dental work, and the health of the bone and roots. Taking these images helps us detect concerns early and provide the best possible care.
We truly appreciate you sharing your experience and your concerns. If you ever have questions about any part of your visit, we’re always happy to talk through it with you!
The staff at Summit Dental is very nice and friendly…Dentist Knapke has a wonderful heart and is great at explaining procedures to
Thank you for the kind words, Julie! We'd love to hear how we can turn your next visit into a five-star visit!
Cynthia provided a thorough explanation of every step of the initial appointment and cleaning. The experience was as close to painless as I could have expected for a dental cleaning. Great experience!
Thank you for sharing your experience! We're glad to hear it was a good one!
I have no complaints about any care I've received. The staff and doctors are great. However not being able to schedule two cleaning appointments per year is an issue that is a problem, especially for those who prefer using insurance benefits to the full and/or have teeth that can't wait 9-10 months between appointments.
Thank you for your kind words about our staff and doctors—we truly appreciate it! We also completely understand your frustration with scheduling cleanings and wanting to use your insurance benefits fully.
Like many dental offices right now, we are experiencing extremely high demand for hygiene appointments. Our hygienists are wonderful and very thorough, which means their schedules fill quickly. We do keep an ASAP/cancellation list and are often able to get patients in sooner when an opening comes up. We hope you're on this list! If not, please call our office so we can add you!
We are actively working on creative ways to improve access to hygiene appointments (without going out of network with your insurance) while still maintaining the level of care our patients expect. We truly appreciate your patience and understanding—and we’re grateful to have such wonderful patients who keep us busy! 😊
Really enjoyed new hygienist. Always like getting my teeth cleaned, they feel so slippery!
Been going there for over 5 years now! Dr Chenoweth and the entire staff are professional, courteous, and very caring! Discusses concerns and treatments options that works with patients needs. Highly recommend.
Thank you for the kind review, Lisa!
Always a very friendly, professional place to go. I have never had a negative experience at Summit Dental. Everyone there is great!
Sidney was very nice and extremely knowledgeable about the dental field. She was super accommodating, and went the extra mile to ensure I was comfortable. Dr. Chenworth was also very helpful and gave some great recommendations on my care, as well as bringing thoughtful solutions to the board to help fix my smile. Thanks again Summit team!
So glad to hear this, Eli! Thank you so much for sharing your experience!
I just moved to Fort Wayne and had broke a filling. I got in right away and the experenience was great. It was very quick and efficient. I loved how she would say "Perfect" to herself. See you in 2 weeks!
Thank you for sharing your experience, Jeri! See you soon!
Staff very friendly. My hygienic was super friendly. She did excellent job.
Glad to hear that and thank you for sharing!
It was a great first time visit. Everybody so nice and friendly. Doctor Aaron was great!!!! Thank you all
Thank you for your review!
Saw Dr. Chenowith for right sided facial pain. Burning type pain. I had already seen Dr. Light at TMJ Sleep and Therapy who diagnosed me with mild arthritis both joint and wanted to do a $4000 treatment plan. He encouraged me to go back to Dr. Light and thank goodness I did not. He should have referred me to an orofacial pain specialist, however he did not and I wonder if it was because him and his coworkers are partners at the tmj center. Because I was not referred earlier to the right specialist I was delayed care and found the specialist myself using ChatGPT. That should never be the case. I was finally diagnosed with post traumatic trigiminal neuropathy and have a treatment plan that is no where near $4000. So just a warning for patients. Typical dental care is good here, but be weary of them with complex issues. Advocate for yourself.
Thank you for sharing your experience! We wish you the best!
Dr. Chenoweth and dental assistant were amazing, I had to get a crown (have had one prior) and had minimal pain after! Everyone explained everything, it made an uncomfortable procedure so much better.
So glad to hear this and thank you for sharing your experience!
Very friendly staff. I always feel comfortable and heard with any of my concerns. The doctor went above and beyond explaining my options and I did not feel forced to pick something that was costly.
That's wonderful to hear, thank you for sharing!
This is a great dental team. I’m new to Fort Wayne and had a crown come off over the weekend. Jennifer called me right away on Monday morning to get me in for a morning appointment. Whitney, Dr. McCarthy , Lindsey were very professional and courteous.
Thank you so much for the kind words, Jim! We'll be sure to pass them on to the team!
I had Holly for a dental hygienist, she was OK, didn't explain what she was doing as she was doing it, just "open your mouth". I wanted to spit several times while she worked and rinse my mouth but was not given the chance, and I would struggle to swallow as she worked. That was not comfortable.
Don't let my comments sway you away, I've had very good experiences there, treated well, felt I knew what was happening, and was well cared for my Carrie and the other staff.
Thank you for taking the time to share your feedback. We’re sorry to hear your experience was less comfortable than expected. Our hygienists strive to keep patients informed and at ease throughout their appointments, so we appreciate you bringing this to our attention. Your comments will be shared with our team to help improve communication and patient comfort during cleanings. In the future, please don’t hesitate to let your hygienist know if you need a break or would like to rinse—your comfort is always our priority. We value your input and hope you’ll give us another opportunity to provide a more positive experience at your next visit.
I’ve never personally had any issues during my own cleanings or fillings here, but today’s visit for my 5-year-old son was very disappointing. He was scheduled for a small filling, and I was told they would be using gas only — no numbing shot. We saw Dr. Chenoweth.
While the dentist was drilling my son’s tooth, my son made a few noises (as any 5-year-old might when hearing a loud drill). Dr. Chenoweth told him to “be quiet, I have other people in the building.” Shortly after, they decided to use a needle. Instead of trying to ease my son’s fear or keep the needle out of his view, the dentist held it right in front of him. Naturally, my son got scared and started to cry.
At that point, Dr. Chenoweth said, “Nope, not doing it,” stopped the procedure, and sent us on our way. I left extremely frustrated by the lack of patience and understanding shown toward my child. Dental visits can already be intimidating for young kids, and this experience made things worse instead of better.
We are very sorry to hear about your experience and sincerely apologize for the distress your son felt during his visit. We would appreciate the opportunity to discuss this further and see how we can make things right. Please contact our office at your convenience so we can address your concerns.
As someone who has struggled with dental anxiety for most of my life, I can honestly say my experiences here have been nothing short of amazing. Every staff member I’ve encountered here (whether for myself or my family) has been kind, helpful, and understanding. They go above and beyond to make each visit comfortable and reassuring. I feel like it's rare to find a dental office that feels this welcoming, and I couldn’t recommend them more.
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been able to make you and your family feel comfortable and cared for. Your recommendation means a lot to us!
I’ve had 2 different dentist at this practice. They are friendly and explain everything without making you feel like you need a dental degree to understand. They have gone as far as shooting me a check in email after procedure to make sure I am doing well. They have a hygienist, Andrea, who is amazing. Very thorough, walks you through what she is doing and why. She was gentle knowing I have gum sensitivity. Overall every experience has been great, which is refreshing given my previous history with Indiana dentists is way less than satisfactory!
Thank you for your thoughtful review! We’re so glad our team, including Andrea, has made your visits thorough, comfortable, and positive. We truly appreciate your trust in Summit Dental!
No one else "enjoys" going to a dentist and neither do I. This was my first appointment at Summit, Southwest and, critical me, I was prepared to be disappointed. But from the moment I walked into the office and checked in I was more than pleased with the staff. The hygienist was extraordinary -- skilled and with a more than agreeable "bedside manner". And my brief meeting with Dr. Chenoweth was more than pleasant. Based on my experience on my first visit I would recommend Summit to anyone.
Thank you for sharing your experience! We’re so glad your first visit exceeded expectations and that our team, especially the hygienist and Dr. Chenoweth, made you feel comfortable and well cared for
