Today was awful. They promised a detailed consultation but just took my info, including my full Social Security number. The 'consultation' lasted 15 seconds, and they rudely rejected my request for help. Can't recommend this clinic to anyone.
We're sorry you felt this way. At Venetian Dental in Venice, we aim to provide thorough consultations. We apologize if the language barrier affected communication. We'll review our procedures to ensure all patients feel respected. Please contact us if you'd like to discuss further.
Check-in was easy. Tooth extraction was flawless – painless, fast, no stress. Would've been 5 stars if not for the price. Still, great service for emergency dental services in Venice.
George, thanks for the feedback! We're glad your extraction went smoothly and comfortably. At Venetian Dental in Venice, we strive for painless care and transparent pricing. We appreciate your review and hope to see you again.
Had 4 procedures here. As a former dental nurse, I can say without doubt this is the best dentist I've ever had. Kind, quiet, very professional. Can't recommend him enough for cosmetic dentistry in Venice. – Paula
Paula, thank you so much for your recommendation! Coming from a former dental nurse, that means the world. We're honored you trust us with your cosmetic dentistry needs at Venetian Dental in Venice. Looking forward to your next visit!
Do not call this place. Extremely rude receptionist hung up on me when I was asking about fixing a chipped onlay. I'm new to the area and that was a total turn-off. First impression matters.
We're sorry for the poor phone experience. At Venetian Dental in Venice, we value courteous communication. We'll retrain our team to ensure every caller is treated with respect. Please give us another chance to assist with your dental needs.
Honestly, after two years as a patient, I'm pretty disappointed. The last exam was maybe 3 seconds of looking, no touching. Cleaning was super quick, like 12 minutes. Office staff was rude, only cared about payment, couldn't help with insurance questions. Got a second opinion from another dentist in Venice who actually did a thorough exam and offered treatment options for almost half the cost. Not going back.
Kevin, we're sorry your experience didn't meet expectations. At Venetian Dental in Venice, FL, we aim for thorough exams and quality care. We'll review our processes to ensure every patient feels heard. If you'd like to discuss your concerns further, please reach out.
I wasn't going to post, but after a second opinion and talking to someone in dental billing, I have to. My husband had an abscessed tooth, in pain, not eating or sleeping. We called Venetian Dental in a panic for an emergency extraction. They said come early for same-day service. We did, and they took X-rays, then told us the cost would be over $1,000 after insurance. We couldn't afford it. Ended up at another dentist who did it for $300. Felt misled.
We're sorry for your frustration. At Venetian Dental, we strive to provide clear pricing and compassionate care for emergencies like extractions. We'd like to review your visit to ensure better communication in the future. Please contact our Venice office if you'd like to discuss.
Got my dentures from Venetian Dental back in January, and I couldn't be more satisfied. The team kept me informed about possible delays and other stuff. It's really an art, and these folks are true artists. My health situation is a bit unique, but with patience, they made my everyday life much better. The dentures are exceptionally comfortable. If your health is good, you'll get a great result. If not, they'll assess and inform you before you decide. Highly recommend their restorative dentistry services in Venice.
Joe, thanks for sharing your experience! We're glad your dentures have made such a positive difference. Our team at Venetian Dental in Venice takes pride in personalized restorative care. We appreciate your trust and look forward to seeing you at your next visit.
Compassionate, caring, complete services. The people here really care about their job and their patients. So professional. I'd recommend to anyone looking for a dentist in Venice. So glad I found Venetian Dental for my general dentistry needs.
Thank you for your kind words! Our team at Venetian Dental in Venice is dedicated to compassionate care. We're thrilled you've had such a positive experience with our general dentistry services. See you at your next visit!
I was seen by the dentist, who told me my gums and teeth were healthy, but said a cleaning was required before placing composite on a worn-down area of a tooth that was already causing significant pain.
I agreed, scheduled the cleaning, and waited over a week. Then on the day of the appointment, I was called and told the hygienist didn’t come in, so the cleaning could not be done.
Because I was in pain, I asked if we could skip the cleaning and just place the composite on the worn tooth so I could get relief. This is supposedly an emergency dental office. They refused to work with me in any way and instead told me the next appointment would be over a week later.
What made this unacceptable was not just the delay, but the extremely rude, sarcastic, and condescending attitude from the receptionist that I was met with when I asked reasonable questions while in pain especially considering the cancellation was entirely their fault.
If a practice advertises emergency dental services, patients should expect urgency, flexibility, and basic professionalism. That was not my experience here. I would recommend finding a dental office that treats patients with respect and actually provides care consistent with the word “emergency.”
Thank you for your feedback. We take concerns like this very seriously. Without a name or date of service, we’re unable to identify the situation you’re referencing. We encourage you to contact our office directly so we can review the matter and address it appropriately.
New patient today. Paperwork was quick, called back immediately by the hygienist. She was thorough and efficient. Dentist checked my teeth, said we need a couple things. Scheduled appointment and done. In and out fast, no waiting. Great new patient exam experience in Venice.
Thanks for the 5-star review! We're glad your first visit was smooth and efficient. At Venetian Dental in Venice, we aim for prompt, thorough new patient exams. We look forward to seeing you at your next appointment!
Not happy. Wish I'd read reviews first. After over a year with them, my wife and I switched dentists because of rude staff, high costs, and the dentist's accent was hard to understand. New dentist called three times over a month to get our records. Nothing. Wife had to cancel her appointment. Unacceptable.
We apologize for the inconvenience with records transfer. At Venetian Dental in Venice, patient care is our priority. We'll investigate and ensure future requests are handled promptly. Please contact our office so we can make this right.
I visited Dr. Alexander Gaukhman DMD in July 2025. raise a problem on my top - flux on one my tooth.
The doctor said, that three teeth needed to be pulled immediately. Which is what he did. Instead of treating this flux, he removed 3 teeth from the upper jaw. And then he offered to remove all the remaining teeth on the upper jaw and put in a new jaw, which costs about twenty-three thousand dollars ($22,973). The first visit cost one hundred and fifty dollars as soon as I opened the door. When I was left without three teeth, I added another $5,293. I was absolutely stunned and had to return in a few days for temporary dentures. The first temporary three-tooth partial denture was completely unusable, they threw it away. The next version of the removable dentures couldn't even been put back in the mouth. The doctor didn't even come out to look at this dentures. They gave it to me in a box and told me to practice inserting this dentures at home. Result: I sent this dentures back to the doctor's office as completely unusable. After seeing another dentist, I was able to save the remaining teeth on my upper jaw and add new three teeth that had been extracted. It was expensive and very bad experience.
I visited this clinic today. The assistant is a very kind and pleasant woman — she explained everything to me, unlike the doctor. The unpleasant man gave me exactly one minute of his time, didn’t say goodbye, didn’t answer my questions, turned around, and left. He asked which country I was from; when he learned I was from Russia, he smirked, made a comment about my country that I found offensive, and didn’t help me in any way, only joking around in response to all my questions. A thoroughly unpleasant person — I wouldn’t trust him with my teeth.
We sincerely acknowledge your dissatisfaction with your recent visit. Your feedback is highly valued and important to us. We take all patient experiences seriously and would like to address your concerns directly. For a more thorough discussion of your experience and to help us improve our services, please contact us at (941) 234-4455. We are committed to providing the best possible care for all our patients.
I would like to sincerely thank Dr. Alexandr and the wonderful team at Venetian Dental! From the moment I walked in, I was warmly welcomed by a friendly and professional staff who made me feel completely comfortable. The entire team works with such kindness, patience, and genuine care — it truly feels like being among friends.
Dr. Alexandr is not only highly skilled but also very attentive, explaining everything clearly and making sure every detail of the treatment was perfect. I am deeply grateful for the excellent work and the warm atmosphere in the clinic.
I highly recommend Venetian Dental to anyone looking for outstanding dental care with a personal touch. It is such a pleasure to be treated here, and I will gladly return in the future.
We sincerely appreciate you taking the time to share your feedback. Your kind words about Dr. Alexander and our team mean a great deal to us. We're delighted to hear that you felt welcomed and comfortable from the moment you walked in, and that you experienced the warmth and professionalism we strive to provide. It's wonderful to know that Dr. Alexander's explanations were clear and that you felt well-cared for throughout your treatment. We look forward to continuing to provide you with outstanding dental care in the future.
I've been using Venetian Dental on and off for many years, and that alone speaks volumes about its quality and affordability in comparison to others. Dr. Gaukman’s extensive experience ensures he always finds the best solution to help you smile again. On top of that, the staff is not only professional but also speaks my native language - a real cherry on top. Thank you!
We're glad to know that you had a great experience with Venetian Dental. Thank you for your continued trust in our services over the years. We appreciate your kind words about Dr. Gaukman's expertise and our staff's professionalism. It's wonderful to hear that our ability to communicate in your native language has been helpful. We look forward to continuing to provide you with quality dental care.
Hack dentistry at best. Do not go here. $900 tooth extraction and left bone chips and jagged edges on jaw bone. Caused pain for 4 weeks. Had to go to different dentist to repair damage.
We sincerely appreciate you sharing your experience and apologize for any discomfort you've encountered. Please know that we take all patient concerns very seriously and are committed to providing the highest standard of care.
Following a tooth extraction, bone spurs (small bone fragments) can sometimes surface as part of the healing process. This is a normal occurrence, and in your case, there was no additional damage to repair—only the removal of those bone chips.
If you would like to discuss your experience further, we welcome you to contact our office at (941) 234-4455 at your earliest convenience. Your feedback is important to us, and we remain committed to addressing your concerns and ensuring a positive outcome for all our patients.
I don’t feel as if I was taken care of accordingly. The extraction was more than just the feeling of pressure. I’m in so much pain way more than a toothache. I feel as if there is bone or something still in my mouth. Staff was good , but I felt it was rushed and not reviewed correctly .
Coupon said free exam and 150 for tooth extraction. Wanted 656 to remove tooth. I told them them 4 times my dentist wanted 500, 200 to pull tooth 300 to fill bone. Their tech rushed me into get x-rays even b4 I saw the Doctor. I told her I had x-rays. Dentist came in told him could not afford 500 that was why I was there. Tech brought their estimate in for 686. I told her did you not understand after I told you and the Dentist, I could not afford 500. You bring in an estimate for 656 for Just PULLING TOOTH. bait and switch if I have ever seen it . Buyer beware
I just read the most ridiculous response to my review. This place is a scan. Review complaints on Better Business site and Yelp b4 even thinking about going here.
Thank you for the feedback Vera!
To clarify your concerns, we understand your dentist has their fees as we have ours. In fact, we offered to honor "your" dentist fees to try and help you with your budget.
Doctors must have a x-ray to properly diagnose. It is customary to have the x-rays and oral photos ready for the doctor when he comes to see the patient.
To address your coupon complaints. When using coupons you are able to use one, in the absence of insurances. They can not be combined together. It's clearly not a bait and switch, the coupons state the same disclosure.
The Better Business site saw your compliant the same and closed the case.
Snowbird here. Broken crown again. Same crown was repaired 26 months ago by Venetian dental. They did a great job at that time. Broke crown on Thursday at noon, called at 12:30, appointment at 2:00the same day, new crown by 4:00 the same day. Excellent service. Prepared to pay and was informed “no charge”. Covered by their warranty. Very ethical behavior. Good people.
We greatly appreciate you taking the time to provide us with your feedback Michael! We're delighted to hear about your positive experience with our practice, especially regarding the prompt service you received for your broken crown. It's wonderful to know that we were able to accommodate you so quickly and efficiently, addressing your dental issue on the same day. We're also pleased that you found our warranty coverage helpful in this situation. Our commitment to ethical practices and patient satisfaction is a cornerstone of our service, and we're glad it was evident in your interaction with us. Thank you again for your kind words and for choosing our dental practice. We look forward to continuing to provide you with excellent dental care in the future.
In Venice visiting my folks. Had an abscess and needed to see a dentist right away. Chose Venetian dental because my mom goes there.
I was relieved to find out that they could see me right away. My initial thought was, “Hurray, this place is awesome!”
However, when I called back to double check to make sure their office was in network for my insurance, I was met with the rudest, most unprofessional response I think I’ve ever encountered.
I was told to come to the office to verify the information. He said that I was wasting his time calling. He was rude and abrupt and then hung up. I called back and asked him why he was so rude and he said he was the owner and he was very busy and that I should go to a different dentist.
I probably should have left it at that, but, I had to see with my own eyes what type of business, with an owner like that, was actually like.
I spoke to the female receptionist and told her about the rude and unprofessional treatment I’d received on the phone from the owner and suggested he maybe didn’t have the temperament to field patient calls.
I then moved on and began to ask her if she could check to make sure their office accepted my insurance. Her response was that if I’d already done my research I should know already.
Of course, I’d already decided with that initial rude and unprofessional phone conversation there was no way I was going to have any doctor from this office work on my teeth, so, as a courtesy, I wanted to cancel my appointment. I was told, in no uncertain terms, that I had already been removed from their schedule. No shock there.
But, why would he have insisted I appear in person to double check my insurance information if he removed me from the schedule?
As if this entire episode wasn’t enough of a debacle, I snapped a photo of the sign they had posted at the reception desk. I showed the receptionist her own sign and turned around to leave and I was verbally accosted by a patient in the waiting room! I told him may God bless you and he told me to go to Hell!!! OMG
If I could give zero stars, I would have.
And, yes, I do think I could do their job better!
#lookingfordentistrunbyprofessionals
Update February 28, 2024
In response to Venetian Dental. I will most definately NOT remove my review as it was NOT written in error.
You don’t know me because you told me to find another dentist and not to WASTE YOUR TIME BECAUSE YOU WERE BUSY, when I inquired about whether or not your office took my dental insurance.
The gentleman I spoke with on the phone DID say those things to me and DID insist I come to the physical office, which, I DID. Only to be dismissed by the receptionist and told that THEY had canceled my appointment.
And that IS an actual photograph, I took, in your office, the day I came in, posted right at the receptionist desk, and was treated so rudely and unprofessional.
Nice try trying to gaslight me. Not going to work.
Hello Patty and thank you for the information. We would very much appreciate it if you could please delete this review, as we believe it was written in error. We do not know who you are.
